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  #1  
Old 09-03-2011, 07:06 PM
urfavoriteblbsie urfavoriteblbsie is offline
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Join Date: Sep 2011
Location: Baltimore,MD
Posts: 3
Default Delay compensation engine crash

Hey everyone my pro tools 9 crashes after a couple bounces of a song with the delay compensation engine on

Problem signature:
Problem Event Name: AppHangB1
Application Name: ProTools.exe
Application Version: 9.0.5.52
Application Timestamp: 4e40f8d1
Hang Signature: 88f0
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 88f05ed5304229be98448753e74cf127
Additional Hang Signature 2: 0e99
Additional Hang Signature 3: 0e99a8f4db5a2231d1c8368625181a0b
Additional Hang Signature 4: 88f0
Additional Hang Signature 5: 88f05ed5304229be98448753e74cf127
Additional Hang Signature 6: 0e99
Additional Hang Signature 7: 0e99a8f4db5a2231d1c8368625181a0b

SiSoftware Sandra

Computer
Model : HP HP Pavilion dv6 Notebook PC
Workgroup : WORKGROUP
Host Name : JacBoy-PC
User : Jac Boy

Processor
Model : AMD Turion(tm) II Dual-Core Mobile M500
Speed : 2.2GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : MP Upgrade, Dual-Core
Integrated Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 2x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

Computer
Mainboard : Quanta 3635
BIOS : HP F.08 10/15/2009
Bus(es) : ISA PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 7.75GB DIMM DDR2

Chipset
Model : HP RS780 Host Bridge Alternate
Front Side Bus Speed : 2x 1.8GHz (3.58GHz)
Total Memory : 128MB
Shared Memory : 320MB
Channels : 2
Memory Bus Speed : 2x 362MHz (724MHz)

Chipset
Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 1.8GHz (3.58GHz)
Total Memory : 8GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 398MHz (796MHz)

Memory Module(s)
Memory Module : Samsung M4 70T5267AZ3-CF7 4GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M4 70T5267AZ3-CF7 4GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : AMD M880G with ATI Mobility Radeon HD 4200 (40 SM4.1, 320MB, Integrated Graphics)

Graphics Processor
STREAM Processor : AMD M880G with ATI Mobility Radeon HD 4200 (40SP, Integrated Graphics)

Storage Devices
Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) : 466GB (C:) (D:)
hp CDDVDW TS-L633M (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
Disk : N/A (G:)

Logical Storage Devices
SYSTEM : 199MB (NTFS)
Hard Disk (C:) : 452GB (NTFS) @ Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
RECOVERY (D:) : 13GB (NTFS) @ Seagate ST9500325AS (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
HP_TOOLS : 99MB (FAT32)
Optical Drive (E:) : N/A @ hp CDDVDW TS-L633M (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (G:) : N/A @ Disk

Peripherals
LPC Hub Controller 1 : HP IXP SB600 SMBUS Controller
LPC Hub Controller 2 : HP SB700 LPC host controller
Audio Device : HP IXP SB600 High Definition Audio Controller
Audio Codec : Integrated Device Tech 7603h
Audio Codec : Lucent/Agere Systems (Was: AT&T MicroElectronics) HDA softmodem
Audio Device : HP RS880 Audio Device [Radeon HD 4200]
Audio Codec : ATI (AMD) HDMI Audio
Disk Controller : HP SB700 SATA Controller [AHCI mode]
USB Controller 1 : HP SB700 USB OHCI0 Controller
USB Controller 2 : HP SB700 USB OHCI1 Controller
USB Controller 3 : HP SB700 USB EHCI Controller
USB Controller 4 : HP SB700 USB OHCI0 Controller
USB Controller 5 : HP SB700 USB OHCI1 Controller
USB Controller 6 : HP SB700 USB EHCI Controller
SMBus/i2c Controller 1 : ATI SB600 SMBus
SMBus/i2c Controller 2 : ATI AFS SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Photosmart C4700 series (600x600, USB, Colour)
Printer : HP Photosmart C4700 series (1200x1200, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Disc Publisher PRO (600x600, USB, Colour)

Network Services
Network Adapter : Realtek PCIe FE Family Controller
Wireless Adapter 1 : Atheros AR9285 802.11b/g/n WiFi Adapter (802.11n (HT), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.4

Last edited by urfavoriteblbsie; 09-06-2011 at 12:26 PM. Reason: better description
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  #2  
Old 09-06-2011, 04:32 AM
formfunction formfunction is offline
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Join Date: Sep 2007
Posts: 1,153
Default Re: Delay compensation engine crash

Quote:
Originally Posted by urfavoriteblbsie View Post
Ok so it seems as though this worked,i went to my start menu on my pc,typed in device manager went to dongles and under dongles was ilok,i right clicked ilok and updated its driver and it seems its not crashing,hope this works for someone else

Edit: sorry false alarm,but i did realize the reason it crashes when i import audio is because of waves ssl comp,i use it already set on a template and it causes it to crash during import of audio,your best bet is to import your instrumental or anything you might need before applying it to your vocals,delay engine not causing crash anymore either,hope this helps someone
incompatible, out of date plugs.. probably. ssl comp works great! everywhere.
It is definitely something specific to your rig.What troubleshooting have you done? ff
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  #3  
Old 09-07-2011, 01:39 AM
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zedhed zedhed is offline
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Join Date: Jan 2001
Location: Auckland, New Zealand
Posts: 3,935
Default Re: Delay compensation engine crash

Quote:
Originally Posted by formfunction View Post
incompatible, out of date plugs.. probably. ssl comp works great! everywhere.
It is definitely something specific to your rig.What troubleshooting have you done? ff
Yep, good place to start looking.
http://avid.custkb.com/avid/app/self...p?DocId=343311
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Motherboard: Gigabyte Z690 AERO D
CPU: Intel Alder Lake Core i9-12900K
CPU Cooler: Noctua NH-D15S
RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz)
Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples)
1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro)

GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4
PSU: Corsair HX Series HX850 Platinim
CASE: Fractal Define XL R2
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  #4  
Old 09-07-2011, 08:22 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
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Location: Los Angeles
Posts: 17,636
Default Re: Delay compensation engine crash

Are Turion processors still unsupported? They were an issue some time ago.
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Pro Tools Ultimate 2024 HDX Hybrid
HD Omni and 192 I/Os
Windows 10
Intel Hexcore i7
All Samsung Pro SSDs
Ampex MM1200 2" 24 trk tape
Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc.
Plug-ins: Too many to talk about.

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  #5  
Old 02-25-2012, 06:30 PM
urfavoriteblbsie urfavoriteblbsie is offline
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Join Date: Sep 2011
Location: Baltimore,MD
Posts: 3
Default Re: Delay compensation engine crash

This worked for me

Soooo if you have windows 7 and pro tools 9,what worked for me was to goto setup preferences inside pro tools,goto display check auto switch input language and make sure the category says English.

Then also i went into the start button of windows 7 and typed "international" changed general to English and clicked apply,also went to location changed that to united states and clicked apply

And then I trashed the waves preferences,not sure exactly what folder they were in,I just used the search to find the waves folders and clicked til I found the preferences,hope this helps,good luck.
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