Midi not working in Pro Tools 11

[kg366]

I can’t get midi to work in Pro Tools 11 since I upgraded to windows 10. I’m not getting any signal at all when I create an instrument track or midi track. This seems to be a Pro Tools issue because I am able to get midi to work in Reason 8.3 perfectly fine. When I run Reason through Pro Tools 11 via rewire I can hear the audio when I create an instrument in Reason. However, no midi data is being picked up in Pro Tools.

Any help would be greatly appreciated. Here’s some additional info:

I am using a Focusrite Scarlett 18i20- The interface does not seem to be the issue as I can use it with Reason and get a midi signal like normal.

Once again, since I can run Reason with normal midi operation the midi wires, connections and keyboard controller (Fatar Studio 90) do not appear to be the issue.

I made sure to download all of the latest updates for windows 10 and I am running Pro Tools 11.3.1. I also made sure to look at the midi setup in Pro Tools and under input devices the Scarlett is there and checked. Under the midi studio setup my keyboard is there.

I spoke with the people at Focusrite and they were able to remote in to my computer to get a better look but, unfortunately, they were unable to solve the problem.

My system specs are in the report below.

SiSoftware Sandra

ID
Host Name : Andrew
Workgroup : WORKGROUP

Computer
Model : HP ENVY 17 Notebook PC 103C_5335KV G=N L=CON B=HP S=ENV
Serial Number : 5CG40*****
Chassis : HP Notebook
Mainboard : HP 1965
Serial Number : PDWPH00*******
BIOS : Insyde F.65 11/20/2014
Intel vPro : 9.00.21.1462
Total Memory : 16GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (4C 8T 3.29GHz, 3.3GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC PGA947 (G3)

Chipset
Memory Controller : HP Core (Haswell) DRAM Controller 100MHz, 2x 8GB DDR3 SO-DIMM 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : Samsung M471B1G73DB0-YK0 8GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Samsung M471B1G73DB0-YK0 8GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : AU Optronics Generic PnP Monitor (1920x1080, 17.2")
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.1 1.15GHz, 20x 8kB L2, 512kB L3, 128MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics 4600 (160SP 20C 1.15GHz, 256kB L2, 512kB L3, 2GB DDR3 1.6GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics 4600 (160SP 20C 1.15GHz, 20x 8kB L2, 512kB L3, 128MB DDR3 1.6GHz 128-bit, Integrated Graphics)
OpenGL Processor : Intel(R) HD Graphics 4600 (160SP 20C 1.15GHz, 20x 8kB L2, 512kB L3, 128MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Storage Devices
Seagate ST1000LM014-1EJ164 (1TB, SATA600, 2.5", 5400rpm) : 932GB (C:) (D:)
WDC WD5000LMVW-11VEDS6 (500.1GB, USB3/SATA300, 5400rpm, SED, 8MB Cache) : 466GB (F:)
TOSHIBA MQ01ABD050 (500.1GB, USB3/SATA300, 2.5", 5400rpm, 8MB Cache) : 466GB (G:)
hp CDDVDW SU-208FB (SATA150, DVD+-RW, CD-RW) : N/A (E:)

Logical Storage Devices
Windows (C:) : 908GB (NTFS, 4kB) @ Seagate ST1000LM014-1EJ164 (1TB, SATA600, 2.5", 5400rpm)
RECOVERY (D:) : 22GB (NTFS, 4kB) @ Seagate ST1000LM014-1EJ164 (1TB, SATA600, 2.5", 5400rpm)
ProTools 2 (F:) : 466GB (NTFS, 4kB) @ WDC WD5000LMVW-11VEDS6 (500.1GB, USB3/SATA300, 5400rpm, SED, 8MB Cache)
SUZY III (G:) : 466GB (NTFS, 4kB) @ TOSHIBA MQ01ABD050 (500.1GB, USB3/SATA300, 2.5", 5400rpm, 8MB Cache)
WINRE : 400MB (NTFS, 4kB) @ Seagate ST1000LM014-1EJ164 (1TB, SATA600, 2.5", 5400rpm)
Hard Disk : 852MB (NTFS, 4kB) @ Seagate ST1000LM014-1EJ164 (1TB, SATA600, 2.5", 5400rpm)
Optical Drive (E:) : N/A @ hp CDDVDW SU-208FB (SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : HP Lynx Point LPC Controller
Audio Device : HP Lynx Point HD Audio Controller
Audio Codec : Integrated Device Tech 76E0
Disk Controller : HP Lynx Point 6-Port SATA AHCI Controller
USB Controller 1 : HP Lynx Point USB xHCI Host Controller
USB Controller 2 : HP Lynx Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : HP LaserJet P205X series PCL6 Class Driver (600x600)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Printer : HP LaserJet P205X series PCL6 Class Driver (600x600)
Printer : HP ePrint (600x600, Parallel, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : Toshiba External USB 3.0 (465.76GB)
Media Player : WD My Passport 0810 (465.73GB)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Wireless Adapter : Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Battery No 1 : Hewlett-Packard Primary 60.11Wh/4.73Ah

Operating System
Windows System : Microsoft Windows 10 Home 10.00.10240
Platform Compliance : x64

[kg366]

Update: I completely uninstalled Pro Tools and all of its components. I then reinstalled Pro Tools 11 and midi was fully functional again.

[Top Jimmy]

Originally Posted by kg366

Update: I completely uninstalled Pro Tools and all of its components. I then reinstalled Pro Tools 11 and midi was fully functional again.

+1 :)