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Old 06-27-2019, 02:26 AM
Algiu Algiu is offline
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Join Date: May 2019
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Default 2019.6: ilok don't recognize it
Hi everyone,
from my account i have downloaded PT 2019.6. It don't recognize Ilok and don't work. The issue it's no fixed. I had the same problem with PT 2019.5.
P.S. Avid support don't know what to do...
thanks,
alessandro
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  #2  
Old 06-27-2019, 02:58 AM
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JFreak JFreak is offline
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Default Re: 2019.6: ilok don't recognize it
Have you updated your iLok License Manager to latest version?
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Old 06-27-2019, 06:51 AM
Algiu Algiu is offline
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Default Re: 2019.6: ilok don't recognize it
Yes, of course
thanks
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Old 06-27-2019, 08:38 AM
K.I. K.I. is offline
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Default Re: 2019.6: ilok don't recognize it
Hi.

I think that it will be cured after synchronization in the application menu of iLok
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Old 06-27-2019, 09:15 AM
Algiu Algiu is offline
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Default Re: 2019.6: ilok don't recognize it
Hi,
has already been done
thanks
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Old 06-27-2019, 09:17 AM
Algiu Algiu is offline
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Default Re: 2019.6: ilok don't recognize it
Hi,
is there anybody with my same problem??
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Old 06-27-2019, 09:24 AM
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Benoni Benoni is offline
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Default Re: 2019.6: ilok don't recognize it
Do you get an error of any kind?

Is the iLok recognized by the computer?

Are the Pace services running?
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Old 06-27-2019, 02:09 PM
Algiu Algiu is offline
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Default Re: 2019.6: ilok don't recognize it
No errors of any kind. Only dialogs that say they buy the new Pro tools. The comp see the Ilok. I'm working now with PT 2018.12
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Old 06-27-2019, 02:31 PM
BScout BScout is offline
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Default Re: 2019.6: ilok don't recognize it
What does you license say is your "release limit date" for your Pro Tools license?

Click on the pro tools license and then open the details panel in iLock Manager.
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Old 06-28-2019, 09:01 AM
Algiu Algiu is offline
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Default Re: 2019.6: ilok don't recognize it
From my products and subscriptions account i see that perpetual product expire on 28 dec 2019
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