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Old 02-26-2019, 10:02 PM
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JediJoker JediJoker is offline
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Default Download Center: Lost Password, Can't Reset

I've lost my Download Center password and can't reset it through the website. It redirects me to the main site page where it asks me to link my Download Center account to my Master account, which I can't do because I don't have the password. Is there a way out of this mess?
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Old 02-26-2019, 11:33 PM
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Default Re: Download Center: Lost Password, Can't Reset

Welcome to the community.

I think I fixed this in your account - please try again. If still having trouble (and you can at least sign into your account) please start a case via the Access the Support Center link in my.avid.com.
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Old 02-27-2019, 11:57 PM
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Default Re: Download Center: Lost Password, Can't Reset

Quote:
Originally Posted by jeffro View Post
I think I fixed this in your account - please try again.
Yep, all good! Thanks!
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