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  #31  
Old 02-24-2019, 07:02 AM
amagras amagras is online now
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Default Re: AVID incredibly poor customer service

Quote:
Originally Posted by midnightrambler View Post
I can only speak from my own experience but whenever I’ve submitted a bug report the guys have almost always got back to me within 24 hours. I even got a (real, not automated!) reply to an email on a Sunday morning once which went way beyond my expectations. I’m sorry to hear the OP’s experience hasn’t been as good as mine.
My experience too.
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  #32  
Old 02-25-2019, 05:00 AM
aside aside is offline
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Default Re: AVID incredibly poor customer service

Yeah I called and spoke to someone who assured me the ticket had been escalated. That was a few weeks ago - nothing since. Thanks though for posting the info.

Turbo boost on/off, mult-threading on/off doesn't make much difference.

I'm going to uninstall everything and start from scratch, see if that helps. Yawn.
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