AVID incredibly poor customer service - Avid Pro Audio Community

#21

02-24-2019, 07:02 AM

amagras

Member

Join Date: Mar 2015

Location: Ottawa, ON

Posts: 3,399

Re: AVID incredibly poor customer service

Quote:

Originally Posted by midnightrambler

I can only speak from my own experience but whenever I’ve submitted a bug report the guys have almost always got back to me within 24 hours. I even got a (real, not automated!) reply to an email on a Sunday morning once which went way beyond my expectations. I’m sorry to hear the OP’s experience hasn’t been as good as mine.

My experience too.

__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019
amagrasmusic.com

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Who To email re Avid onlineStore Customer Service	PT user	Pro Tools HDX & HD Native Systems (Mac)	0	05-02-2014 10:34 AM
yet another AVID customer service complaint	mr.armadillo	Post - Surround - Video	1	03-15-2012 10:23 AM
Avid Customer Service: Great Experience!	smstudios	Pro Tools TDM Systems (Mac)	0	09-29-2011 07:15 AM
FX Xpansion. poor customer relations!	mike16877	Pro Tools TDM Systems (Mac)	8	12-01-2003 04:43 AM

All times are GMT -7. The time now is 10:27 AM.