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  #31  
Old 12-23-2018, 09:55 AM
Panacci Panacci is offline
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Default Re: Avid Falcon AAX license/installers not provided
I was sent a download of Falcon with a 30 day liscence. No Plugsound free library was sent though. Nothing in my account yet. Wierd , no problem with putting PT 2018.12 in my account. Ah well, looks like Im not the only one.
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  #32  
Old 12-28-2018, 07:30 AM
Panacci Panacci is offline
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Default Re: Avid Falcon AAX license/installers not provided
Friday Dec. the 28th. Still no installers in my account. Promised by many from tech support to send my situation to their IT guys. Been 3 weeks and nothing...... Anyone else out there with the same problem, thanks
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  #33  
Old 12-29-2018, 04:38 PM
quincy_j_clomo quincy_j_clomo is offline
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Default Re: Avid Falcon AAX license/installers not provided
I am also missing the Falcon AAX license.
Last edited by jeffro; 01-02-2019 at 10:43 PM. Reason: http://duc.avid.com/showpost.php?p=2511441
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  #34  
Old 01-02-2019, 10:17 PM
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jeffro jeffro is offline
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Default Re: Avid Falcon AAX license/installers not provided
Quote:
Originally Posted by HMA View Post
I have been a Pro Tools subscriber for years. No falcon license or installers either in my account or at iLok .
I see installers in the UVI Plug-Ins section of your Product Details and Download Links for PT, and the license was deposited 12/24. Thanks for your patience!
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  #35  
Old 01-02-2019, 10:28 PM
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jeffro jeffro is offline
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Default Re: Avid Falcon AAX license/installers not provided
Quote:
Originally Posted by steveski View Post
Same here. Dec23rd. Ticket has been raised but still nothing.
Sorry for the delay. Please check your email for a case notice.
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  #36  
Old 01-02-2019, 10:43 PM
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jeffro jeffro is offline
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Default Re: Avid Falcon AAX license/installers not provided
Quote:
Originally Posted by quincy_j_clomo View Post
I am also missing the Falcon AAX license.
Started a support case to provide more info. Please check your email. Thanks!
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  #37  
Old 01-04-2019, 09:30 AM
quincy_j_clomo quincy_j_clomo is offline
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Default Re: Avid Falcon AAX license/installers not provided
Got the license, thanks! I know there's a lot of griping on here, but customer support has really stepped up in the last year or so. Good job!
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  #38  
Old 01-05-2019, 05:08 PM
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jeffro jeffro is offline
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Default Re: Avid Falcon AAX license/installers not provided
Quote:
Originally Posted by quincy_j_clomo View Post
Got the license, thanks! I know there's a lot of griping on here, but customer support has really stepped up in the last year or so. Good job!
Great news, updated your case as well. Thanks.
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  #39  
Old 01-08-2019, 03:15 PM
revquig revquig is offline
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Default Re: Avid Falcon AAX license/installers not provided
I also have not received the Falcon in my yearly subscription. Very anxious to take this one for a ride.
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  #40  
Old 01-08-2019, 03:19 PM
revquig revquig is offline
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Default Re: Avid Falcon AAX license/installers not provided
any way you can send the download
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