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#1
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Falcon expired on a current Update Plan
Hi There, My Falcon on iLok was Expire on Dec 28. I have Pro Tools Subscription until Dec 2019. I don't know why this happen. So any help? Thanks
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Pro Tools 2021.12 UAudio Apollo X8, 8 Duo & Apollo Twin. Mac mini M1 8 on Ram, 256gb, Thunderbolt 3 KRK V88. Yamaha HS7 Korg ESX-1 MBOX2 003Rack Producing My Own Life |
#2
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Re: Falcon Expire
What is the exact date your subscription expires?
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#3
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Re: Falcon Expire
Exact Time is 29/12/2018 02:00 a.m.
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Pro Tools 2021.12 UAudio Apollo X8, 8 Duo & Apollo Twin. Mac mini M1 8 on Ram, 256gb, Thunderbolt 3 KRK V88. Yamaha HS7 Korg ESX-1 MBOX2 003Rack Producing My Own Life |
#5
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Re: Falcon Expire
Following. Exactly same problem here.
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#6
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Re: Falcon Expire
The account I located based on your community email only has Pro Tools First for a current PT product. Pro Tools First includes UVI Workstation, not Falcon. If you have a current Pro Tools Update Plan or Subscription and your Falcon license didn't renew please start a support case via my.avid.com > Access The Support Center > Equipment. See avid.force.com/pkb/articles/FAQ/UVI-Falcon-and-Workstation for more info.
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• linkedin •
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#7
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Re: Falcon Expire
Quote:
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#8
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Re: Falcon Expire
Quote:
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• linkedin •
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#9
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Re: Falcon Expire
Yes, I just sended this problem to Avid support. Thanks!
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#10
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Re: UVI Workstation & Falcon included with Pro Tools
Ho Jeffro,
I am beside myself. .. I had Falcon working and had used it in a couple of audio post jobs at the end of last year... Now, I am back at wrk and opened one of said jobs to find out that Falcon has expired?? WTF? https://www.evernote.com/l/AKw--bMoT...a0sB/image.png It say in my iLok account that it expired Christmas day.. Merry Christmas!! It also says in the iLok details, that it was to refresh on the 23rd..... What is going on there at AVID?? https://www.evernote.com/l/AKxypO_fn...0NYB/image.png
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
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