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Old 08-12-2017, 09:18 AM
Tim R. Tim R. is offline
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Default -9173 When Video track is online

I have a "Studio" system (System 1 in signature-pretty "Lean") and a "Laptop" system (System 2 in signature-theoretically much more powerful). All my sessions work perfectly on System 1 but throw -9173 errors on my System 2 (laptop) when I try and play the session with the Video track online (works fine with Video offline). Session details: Video is a 5min 720P ProRes quicktime playing from an external USB SSD drive (same video/drive on both systems). The only discernible difference between systems (beyond hardware) is the OS. The problematic, more powerful system 2, is on an older OS. I have done all AVID recommended optimizations (including prefs trashed).
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System 1:ProtoolsHD 12.7.1, HD Native TB, HD OMNI, S3/Artist Transport/Eucon 3.6.0, Rosetta 800 w/XHD card
Mac OS 10.12.1, 2012 Mac Mini 2.5Ghz i5, 16Gig RAM

System 2: Pro Tools 12.8.1 (no Hardware), Mac OS 10.12.2, MBP (Retina 13in, Early 2015, 3.1Ghz i7, 16Gig RAM)
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Old 08-14-2017, 02:28 PM
smurfyou smurfyou is offline
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Default Re: -9173 When Video track is online

Have you ever tried unchecking "Enable GPU" in the preferences under Video? I had to do that on one laptop to get it to work reliably.
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