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  #1  
Old 05-01-2010, 03:42 AM
ramoncliquet ramoncliquet is offline
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Join Date: May 2010
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Default Failed Registration (serial number already been used)

Hi I bought a new computer and installed my Pro Tools LE8 on it, after that i tried to register it but i received an e-mail saying "The serial number you entered was not found or has already been used".

I was using the same Pro Tools 8 (with the same M-Box 2) in my old computer before (Windows) and i registered the product when i installed it in there a few months ago.

The "Digidesign Product Registration" window keeps poping-up every time, and it is very annoying. I couldn't find any place where i can say that this is a new machine or that the product is already registered by me.

What do i do? Thats is NOT a registration transfer case because i'm the same owner, i only changed the machine.

Any help?

Thanks a lot.
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Old 05-01-2010, 07:19 AM
robo6675 robo6675 is offline
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Default Re: Failed Registration (serial number already been used)

Isn't there an option to say you upgraded? If so just click that and your good to go. Because you already did register :)
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Old 05-01-2010, 07:31 PM
ramoncliquet ramoncliquet is offline
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Default Re: Failed Registration (serial number already been used)

Yes there is, i already tried it, but keeps bringing the window again.

It shows the red text below saying "Thank you ..." but once i close it the window opens again.
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Old 05-01-2010, 08:56 PM
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Avid Avid is offline
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Default Re: Failed Registration (serial number already been used)

From the Support FAQ at the top of the forum:

How come Pro Tools keeps asking me to register, even though I have already registered.
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