DAE Error-13001 encountered

[trizzy]

hey i have been having some trouble with my free upgrade from PT9 into PT10. i was using PT 9 wen i 1st installed after a couple issues n it was working perfectly fine. Called avid for free upgrade to PT10 downloaded it n now its not working with a completely new issue.

DAE error-13001 was encountered.....and COULD NOT ALLOCATE MEMORY FOR THE DISK CACHE. TRY LOWERING DISK BUFFER(DAE BUFFER),DISK CACHE SIZE, OR ENGINE VOICE COUNT. IF YOU GOT THIS ERROR ON LAUNCH DELETE YOUR PREF AND TRY AGAIN.(-9514).....

Now i have no idea whats going on i have win8 and i was told to change compatibility to win7 which i tried and set to run as admin. still nothing i have uninstalled n tried doing all that prior to installing still nothing...please can someone help i am a very eager music artist and i have wanted this my whole life very depressed i haven't been able to record so i bought my own spending 1600 and no even more depressed i have all this and cant record please help....


Here is my equipment info:

computer model: Asus/K55A
os: WIN8.64B
ramDR3 1600 4G-uprgade to 8GB
cpu:3230m(l5)
hd:500GB 5400R SATA
Processor:Intel core I5
Accessory:6CELL4700

Pro Tools 9 HD with free upgrade to PT 10.3.2
Monitor:1 KRK Rokit 5 G2
Interface: MBOX Mini 3G

[musicman691]

Part of the problem is PT10 is not approved for running under Windoze 8. Is there some way you can get a copy of Win 7 and install that instead? No Win 7 compatibility mode in Win 8 but wipe your hard drive clean and install Win 7. Better yet replace that 5400 rpm drive with a proper 7200 rpm drive with a fresh install of Win 7.

Other problems/issues: do you have a second drive for Pro Tools to record to? Not a partition on your main drive but a totally separate drive? Absolutely needed for good operation. Next is that your hard drives have to be 7200 rpm or faster - that 5400 rpm in your system won't cut it - but I kind of covered that above.

Have you done all the system optimizations recommended? Things like no disk indexing, no wireless network stuff, etc.?

Your computer - off the shelf or a home build? What is a 6cell4700? Battery pack or something else? If battery pack then I'm guessing you're on a laptop - they have all kinds of power saving features that need to be turned off. A PT machine must never be allowed to go into sleep mode and some Windoze machines can also turn off USB ports as part of being 'green' which isn't cool.