Catalina not seeing Plugin Settings (but knows they are there)

[MixerGuy]

Hi all

Brand new Mac Pro. Did *not* do any data import (data migration i mean)

So I want my various plugin "presets" that I have made over the years from my old Mac (Sierra) to be on the new MacPro.

So on my new Mac Pro (Catalina) I tossed out the Plugin Settings folder and brought in my old Plugin settings folder.

[ProTools Plugin-Settings files are at:
Documents / ProTools / Plug-In Settings. (Folder)]

and then... even after tossing ProTools prefs and restart and launch ProTools - each plugin wont see my presets.

even weirder - if i tried to manually import just one of my plugin presets inside any plugin - I get the attached error message - see attached image - so somehow ProTools SEES the plugin settings (and wont let me import a single one) but it wont show them in any plugin. Weird!

anyone else see this?

OS 10.15.5
PT 2020.5

any guesses as to an easy fix?



thanks!

[JFreak]

Double check your user settings and re-set that path, it may do the trick.

[MixerGuy]

Originally Posted by JFreak

Double check your user settings and re-set that path, it may do the trick.

Thanks - can you elaborate please?

Not sure what you mean by check my User Settings..... my plugin settings just are not visible in any plugin.

and what do you mean by re-set that path?

thanks

[JFreak]

Setup / Preferences / Operation / User Media and Settings Locaton

[JFreak]

I have mine in iCloud so whenever I reinstall, I just point that to iCloud and that is it

[Marsdy]

Originally Posted by MixerGuy

Hi all

Brand new Mac Pro. Did *not* do any data import (data migration i mean)

So I want my various plugin "presets" that I have made over the years from my old Mac (Sierra) to be on the new MacPro.

So on my new Mac Pro (Catalina) I tossed out the Plugin Settings folder and brought in my old Plugin settings folder.

[ProTools Plugin-Settings files are at:
Documents / ProTools / Plug-In Settings. (Folder)]

and then... even after tossing ProTools prefs and restart and launch ProTools - each plugin wont see my presets.

even weirder - if i tried to manually import just one of my plugin presets inside any plugin - I get the attached error message - see attached image - so somehow ProTools SEES the plugin settings (and wont let me import a single one) but it wont show them in any plugin. Weird!

anyone else see this?

OS 10.15.5
PT 2020.5

any guesses as to an easy fix?



thanks!

Could be you need to give Pro Tools permission to access your Documents folder in Mac OS System Settings?

[MixerGuy]

Originally Posted by Marsdy

Could be you need to give Pro Tools permission to access your Documents folder in Mac OS System Settings?

That would make sense..... thanks..... I'm new to Catalina - how would I do that?

many thanks.

[Marsdy]

Originally Posted by MixerGuy

That would make sense..... thanks..... I'm new to Catalina - how would I do that?

many thanks.

Not 100% sure I'm afraid! When I first ran PT on my nMP it asked for permission to access my Documents folder which I granted.

Maybe you can do it manually by going to:
System Preferences>Security and Privacy>Privacy tab>Files and Folders and adding Pro Tools there.

[MixerGuy]

Originally Posted by Marsdy

Could be you need to give Pro Tools permission to access your Documents folder in Mac OS System Settings?

Update: problem solved - thanks Dave!!!

I had to go into System Preferences>Security and Privacy>Privacy button >Files and Folders ….. and adding Pro Tools there.

YES - this was the fix - the Documents Folder here was not selected… so I did…. Fixed the problem. Whew!

It was not selected by default. Tho PT was....

screen grab attached BEFORE I clicked on Documents. (to make it then work)

[Marsdy]

Originally Posted by MixerGuy

Update: problem solved - thanks Dave!!!

I had to go into System Preferences>Security and Privacy>Privacy button >Files and Folders ….. and adding Pro Tools there.

YES - this was the fix - the Documents Folder here was not selected… so I did…. Fixed the problem. Whew!

It was not selected by default. Tho PT was....

screen grab attached BEFORE I clicked on Documents. (to make it then work)

Glad it worked out! Strange Pro Tools didn’t ask for access to your Documents folder when you installed it or ran it for the first time.