Just got HD: DAE ERROR -7053 HELP!

[Allan Speers]

I just got my HD system connected.

I opened a pre-existing session. No problem opening it, but when Ihit "play" I get DAE ERROR -7053.

The computer doesn't crash, but the session doesn't run. It just sits there.
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Here's my set-up:

HD-6 in a 13-slot magma chassis.

192 DIGITAL I-O ("D-I-O")as my main interface (my 192 analog I-O has not been delivered.)

Apogee AD8K for analog I-O, connected via AES (NOT the legacy port) Wordclock from Apogee to the 192 D-I-O.

888-20 connected to the D-I-O's legacy port. Superclock from the Apogee to the 888-20.
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In Protools' Hardware-set-up:

The Hardware set-up shows a choice of 888-24 and 882-20, but I have an 888-20 !!! I used “ 888-24” since this was the only way to see four AES in-outs. is this OK?

ALSO: This 888-24 choice doesn’t include superclock in it’s “clock” options. -so I selected “wordclock.” Is this OK?
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there are other ways to hook this all up:

1: clock from apogee via AES

2: Apogee AND 888 connected to the legacy port (but then what becomes the master clock?)

Regardless, My D-I-O is currently recieving clock from the Apogee, and the Protools software is set accordingly. I SHOULD be able to run, no?

Thoughts? -any thoughts at all, I am in a bit of trouble here! I talked to three seperate techs at Digi, and they didn't know what was wrong. the above is their best guess at proper hook-up.

I will be trying other permutations now, but NAY ideas would be most appreciated.

-Thanks.

[Dutchmuzik]

888-20 is NOT supported as legacy interface

[Allan Speers]

You must be kidding! the 882-20 is supported, but not the 888-20? -but thanks for the info. No big deal as I will be trading it in for the 192 when it comes-in.

Regardless, the above can't be my problem. I removed the 888 from my hardware, and set the D-I-O to internal sync. Same problem. Arrgghh [img]images/icons/mad.gif[/img]

[Allan Speers]

Update:

I read the Answer-base info. It said to check all hardware and also make sure all inits were in the system folder.

I see NO digi-init in my system.
I re-installed the software and STILL see no nit. has it been re-named? Could I possibly have a defective installer??? (never heard of THAT one)

Is there an area on the Main Digi site where I can download the latest init?

[Dutchmuzik]

There is no Digi Init in HD with 5.3.1. Only DAE

[Allan Speers]

Thanks, Dutch.

So, I'm still stumped.... I'm losing my mind on this one. help help help......

[Dutchmuzik]

Why don't you try running an HD3 in your mac without the chassis and only connecting the 192 Digital I/O. Start from there and see if that works. Mine has been running perfect.