Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2019

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 08-07-2019, 10:32 AM
abre abre is offline
Member
 
Join Date: Jun 2005
Location: Republic of Trinidad and Tobago
Posts: 442
Default Re: 2019-6

There is an issue with my billing address. I tried to up date it. It is asking me to update. When I attempt to do so. I am receiving a message " You cannot update when you have an active subscription". I guess I am stuck.
Reply With Quote
  #12  
Old 08-07-2019, 09:26 PM
xrekcor's Avatar
xrekcor xrekcor is offline
Member
 
Join Date: Jun 2018
Location: Mt Warning, Australia
Posts: 822
Default Re: 2019-6

Have you opened a support ticket to get in touch with tech support? If you haven’t I would start that process now bro

Quote:
Originally Posted by abre View Post
There is an issue with my billing address. I tried to up date it. It is asking me to update. When I attempt to do so. I am receiving a message " You cannot update when you have an active subscription". I guess I am stuck.
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
Reply With Quote
  #13  
Old 08-09-2019, 05:03 AM
abre abre is offline
Member
 
Join Date: Jun 2005
Location: Republic of Trinidad and Tobago
Posts: 442
Default Re: 2019-6

Problem solved.
Reply With Quote
  #14  
Old 08-09-2019, 09:54 AM
xrekcor's Avatar
xrekcor xrekcor is offline
Member
 
Join Date: Jun 2018
Location: Mt Warning, Australia
Posts: 822
Default Re: 2019-6

Awesome abre..... it’s great to see you get this sorted, now go forth and create brother
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Updating from 2019 .5 to 2019.6? ihate100bees Pro Tools 2019 13 07-04-2019 08:30 AM
2019.8 amagras Pro Tools 2019 89 06-10-2019 12:40 AM
Which mac OS for PT 2019.5? Markrosoft Pro Tools 2019 15 06-06-2019 07:38 AM
Pt 2019 paldry Pro Tools 12 7 05-12-2019 04:18 AM


All times are GMT -7. The time now is 11:32 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com