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Old 11-10-2017, 05:25 PM
LesPaul2550 LesPaul2550 is offline
Join Date: Aug 2008
Location: Southwest Florida
Posts: 48
Default Not paying for more cloud space until removing projects works properly

I have no projects in my cloud space and let my 10 gig subscription run out. I want to renew for more space but why can't the Avid cloud remove projects properly? I've got NO projects in the cloud now but 422 MB is used??

Oh yeah, I'm NOT going to piss away $99 for a support subscription to fix this one issue since this is a screw up on their end. Why do I have to pay for that????

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Quote from the movie Heavy Metal:
"And if I refuse?"
"Then you die, she dies, everybody dies"
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Old 01-10-2018, 05:08 AM
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junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,184
Default Re: Not paying for more cloud space until removing projects works properly

Please contact Avid support. There really isn't anything you can do on your end, so they will have to clear the project.
Will K

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