Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #91  
Old 05-19-2020, 11:17 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is online now
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,726
Default Re: Licenses expired on renewed Pro Tools Subscription

Quote:
Originally Posted by Martin Muscatello View Post
Thanks, but I still have an invalid Pro Tools Plan license. Support case 03947581
I've bumped it up the support team. While waiting for their response, please try deactivating your license completely using your iLok License Manager and re-activate and see if the same issue occurs.

Thanks!
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #92  
Old 05-19-2020, 11:19 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is online now
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,726
Default Re: Licenses expired on renewed Pro Tools Subscription

Quote:
Originally Posted by jvamos View Post
I am having a license issue with a currently live subscription. I cannot activate the license and the dates are not properly reflected with ilok manager.
Please advise
This has been fixed already. Please check your Email for further instructions.
Thank you
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #93  
Old 05-20-2020, 05:24 AM
Dall Dall is offline
Member
 
Join Date: May 2020
Location: Serbia
Posts: 2
Default Re: Licenses expired on renewed Pro Tools Subscription

Quote:
Originally Posted by DigiTechSupt View Post
Sorry about that. this should be all set now. If same issue occurs and If activated on the iLok Cloud, close your cloud session inside the iLok License Manager, then re-activate.

Thanks,
Tope
It works now, thank you very much!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Reactivate Pro Tools after expired subscription? adamschutz Licensing & Accounts 14 05-20-2020 08:34 PM
Renewed Pro Tools Subscription but my license isn't showing up in Ilok fogger808 Licensing & Accounts 29 04-19-2018 12:10 PM
Expired pro tools subscription renewed. Cannot activate PT with iLok mskmadison Licensing & Accounts 1 09-07-2017 01:38 PM


All times are GMT -7. The time now is 07:19 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com