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  #1  
Old 10-27-2012, 03:51 PM
Joeybass Joeybass is offline
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Location: Menlo Park
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Default Mbox Pro Artist Bundle

Hi,
I purchased the Mbox pro artist bundle from the Avid website.
it arrived last Monday and I started trying to set it up with my new iMac, running Mountain Lion 10.8.2

I registered the mbox, registered the new iLok and synced it up.
I hooked up the mbox, turned it on and saw a message saying "firmware being downloaded". The Mbox I/O showed a flashing blue light.

I cannot get any further and have been waiting for support since Wednesday evening, and I am getting frustrated.

When I log into the Avid site I find no products to download anywhere. And the iLok site shows my iLok to be empty and no licenses available to download.

Help?
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  #2  
Old 10-27-2012, 04:22 PM
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jryser jryser is offline
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Go to iLok website and download all of the latest drivers. Then go ahead and uninstall the Mbox drivers (keep the Mbox off during this). U might even go ahead and uninstall and reinstall pro tools. I would, as it does not take long. Get ur licenses in order and try again. U should have all available downloads in ur Avid account. Let us know.


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A Rig: MacBook Pro Spring 2013, 2.8Ghz I7, 16GB RAM,
OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph GT 050 Qx3 1.5 TB drives Thunderbolt-FW400, Presonus Faderport. 10 REMOVED!
B Rig:MacBook Pro Spring 11, 2.33 GHz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph Portagig 62 portable 1 TB drive Firewired with 400, Presonus Faderport. 10 REMOVED!
I am the main songwriter/performer for Midwest Whitetail, Cabela's Deer Nation, Spring Thunder, and Northern Waters Series!
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  #3  
Old 10-27-2012, 06:47 PM
Joeybass Joeybass is offline
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Default Re: Mbox Pro Artist Bundle

Hi,
Thanks I'll try that.
I never got to the "install PT" segment of installation, btw.
I couldn't find the program to download.
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  #4  
Old 10-29-2012, 01:51 AM
Joeybass Joeybass is offline
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Location: Menlo Park
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Default Re: Mbox Pro Artist Bundle

The same.

I uninstalled the mBox driver (Mbox was off), went to iLok and reinstalled the 2 drivers there.
Did the sync, looked for available downloads/licenses there and found none.

Went to Avid and logged into my account and nothing is there, either.
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  #5  
Old 10-29-2012, 12:07 PM
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jryser jryser is offline
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What do u have for ur PT10 installer?


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__________________
A Rig: MacBook Pro Spring 2013, 2.8Ghz I7, 16GB RAM,
OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph GT 050 Qx3 1.5 TB drives Thunderbolt-FW400, Presonus Faderport. 10 REMOVED!
B Rig:MacBook Pro Spring 11, 2.33 GHz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph Portagig 62 portable 1 TB drive Firewired with 400, Presonus Faderport. 10 REMOVED!
I am the main songwriter/performer for Midwest Whitetail, Cabela's Deer Nation, Spring Thunder, and Northern Waters Series!
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  #6  
Old 10-30-2012, 08:51 PM
Joeybass Joeybass is offline
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Default Re: Mbox Pro Artist Bundle

Hi,
Got the download code finally and downloaded PT 10 to iMac.
It seemed to work, then I got to installing the control surface.

Followed instructions correctly as far as I know. See the EU icon next to the PT icon.
But now when I try to open a session, PT gets stuck starting up. At the point when "Xpand" is coming on.

AND, now the iMac is rebooting randomly.
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  #7  
Old 10-31-2012, 03:30 AM
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jryser jryser is offline
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There have been some xpand issues. Surf around and u will see solutions.


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__________________
A Rig: MacBook Pro Spring 2013, 2.8Ghz I7, 16GB RAM,
OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph GT 050 Qx3 1.5 TB drives Thunderbolt-FW400, Presonus Faderport. 10 REMOVED!
B Rig:MacBook Pro Spring 11, 2.33 GHz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph Portagig 62 portable 1 TB drive Firewired with 400, Presonus Faderport. 10 REMOVED!
I am the main songwriter/performer for Midwest Whitetail, Cabela's Deer Nation, Spring Thunder, and Northern Waters Series!
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  #8  
Old 11-01-2012, 05:14 PM
Joeybass Joeybass is offline
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Default Re: Mbox Pro Artist Bundle

Hello,
I've searched around myself but no luck.

Can you provide a link, please?
Thanks,
-Joey
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  #9  
Old 11-01-2012, 08:33 PM
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jryser jryser is offline
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http://duc.avid.com/showthread.php?t=309645

Try this.


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__________________
A Rig: MacBook Pro Spring 2013, 2.8Ghz I7, 16GB RAM,
OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph GT 050 Qx3 1.5 TB drives Thunderbolt-FW400, Presonus Faderport. 10 REMOVED!
B Rig:MacBook Pro Spring 11, 2.33 GHz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph Portagig 62 portable 1 TB drive Firewired with 400, Presonus Faderport. 10 REMOVED!
I am the main songwriter/performer for Midwest Whitetail, Cabela's Deer Nation, Spring Thunder, and Northern Waters Series!
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  #10  
Old 11-30-2012, 03:33 AM
Joeybass Joeybass is offline
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Join Date: Sep 2012
Location: Menlo Park
Posts: 11
Default Re: Mbox Pro Artist Bundle

So, I had a project come into my little studio and because I hadn't gotten the new rig setup I used my Digi 002 and Mac Powerbook with PT 7.

Now back to the new stuff and I believe I have made an ugly discovery I hope someone will tell me isn't true.
The Mbox Pro can actually only record 4 channels via XLR/TRS/"1/4 at once.
5-6 are for an iPod (!) and 7-8 are S/PDIF.

This feels like a step backwards from my Digi 002 as I could record a whole drum kit with it. I COULD buy another preamp to hook into 7-8?
Wasn't planning on that.

Hoping for a solution.
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