No meters since Eucon 3.3 update

[Stompinmsc]

Any ETA on 11.3.2? The no Meter thing is really a pain in the ass for me! Especially with no warning that this would happen.

[newyankee]

Don't know if this will help in Pro Tools, but I found a repeatable quirk. (Using EuCon 3.3)

If I boot my PC (i.e. load Eucon) and then turn on the S3, I find my old meter problem with Cubase (no mono channel meters). BUT, if I turn on the S3 first, and then the PC, the meters work fine (for the first 16 channels).

For me, it is my first experience with working S3 meters, very nice indeed.

I once developed code, and I know how frustrating it can be. Fortunately, I doubt we have a fundamental issue, but just a few glitches that should settle out shortly.

[Armando]

Originally Posted by Tim R.

Just updated my Eucon to 3.3 and now My S3 no longer displays meters on the faders. Updated firmware as well.

Hey Tim,

I see you have PT 10 listed in your profile. Does the S3 work with PT 10 HD or are you using it only with PT HD 11??

Thanks!

[Tim R.]

Originally Posted by Armando

Hey Tim,

I see you have PT 10 listed in your profile. Does the S3 work with PT 10 HD or are you using it only with PT HD 11??

Thanks!

I actually haven't Launched PT10 in a long time (since way before I got my S3). I'll try and give it a shot the next chance I get and let you know.

[Armando]

Originally Posted by Tim R.

I actually haven't Launched PT10 in a long time (since way before I got my S3). I'll try and give it a shot the next chance I get and let you know.

Thanks Tim! Looking forward to your results.

[Kyle Splittgerber]

Hi Everyone,

Thanks for you patience on this issue. We have fixed it in EuControl 3.3.1, so upgrading to 11.3.2 is not required to get meters working again (you can stay at 11.3.1 if need be). 3.3.1 is now available in your Avid Account (S3 & Pro Tools | Control users) or Euphonix account (Artist users).

[StigL]

Hi. Not working for me. still no meters. updated firmware, reinstalled Eucon 3.3.1. still nothing. On PT HD 12.2

[Kyle Splittgerber]

Originally Posted by StigL

Hi. Not working for me. still no meters. updated firmware, reinstalled Eucon 3.3.1. still nothing. On PT HD 12.2

If Wi-Fi is enabled and you disable it, does that make a difference? If not, have your tried performing a "Restart EUCON Applications..." from the 'E' menu in the menu bar? Also, try relaunching PT after doing the "Restart EUCON...".

[StigL]

Ok.Tried that just know. Didn't help at all. still no meters... Any fix for this please. Very annoying when it's been working so good until now. Or maybe a way to downgrade firmware so I can get back to ver 3.2.2..?

[Kyle Splittgerber]

Originally Posted by StigL

Ok.Tried that just know. Didn't help at all. still no meters... Any fix for this please. Very annoying when it's been working so good until now. Or maybe a way to downgrade firmware so I can get back to ver 3.2.2..?

Do you have just the S3 connected or Pro Tools | Control as well? If both, what happens if your don't connect Pro Tools | Control and just the S3? Can you try another EUCON-aware DAW (i.e. Logic)?

Is anyone else experiencing this? This is the first I've heard of this with 3.3.1/12.2.

Thanks,