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  #11  
Old 01-18-2020, 01:54 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Disk Warrior to repair Mac OSX Sierra?

Quote:
Originally Posted by garnoil View Post
Here is a picture of the screen when it boots after the computer crashes in Pro-Tools. This is a picture of the screen from my phone:

https://www.facebook.com/photo.php?f...type=3&theater
So it's a kernel panic as I expected. All my comments above apply, including you need to go searching for crash logs... which will contain that more detailed info. And again kernel drivers are always a suspect.

If you can't make progress then do what else I said... try booting off some of your cloned backups. If that does not work get another disk and start doing full clean macOS install and see if you can build as stable system. Do not use system migration assassin (assistant) to move apps or drivers. Do full clean installs of all apps and drivers and plugins, starting with trying the minimum you need and testing as you go.

Last edited by Darryl Ramm; 01-18-2020 at 02:04 PM.
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  #12  
Old 01-18-2020, 02:20 PM
garnoil garnoil is offline
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Default Re: Disk Warrior to repair Mac OSX Sierra?

I have a picture on my cellphone but I don't think I am allowed to post it. Here is a link to facebook where the picture can be seen, hopefully, the link is allowed by the Avid moderator
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  #13  
Old 01-18-2020, 02:57 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Disk Warrior to repair Mac OSX Sierra?

The content of all those Log/crash files I am asking about is plain text... copy and paste that Text here. Nobody wants Photos or screen shots when you have the actual text.
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  #14  
Old 01-22-2020, 07:29 AM
garnoil garnoil is offline
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Default Re: Disk Warrior to repair Mac OSX Sierra?

Here is the report (I was waiting for the machine to crash again and it just did):
Anonymous UUID: DB0CF9D0-6A66-2A2F-4045-A6B9DE400D5A

Wed Jan 22 08:26:42 2020

*** Panic Report ***
Machine-check capabilities: 0x0000000000001c09
family: 6 model: 44 stepping: 2 microcode: 15
signature: 0x206c2
Intel(R) Xeon(R) CPU X5650 @ 2.67GHz
9 error-reporting banks
Processor 12: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 13: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 14: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 15: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 16: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 17: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 18: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 19: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 20: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 21: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 22: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
Processor 23: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0002000001009f
IA32_MC8_ADDR(0x422): 0x000000177d554440
IA32_MC8_MISC(0x423): 0x197d2b6100086040
panic(cpu 11 caller 0xffffff801effeef5): "Machine Check at 0xffffff7fa19f5390, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000006ff7e14, CR3: 0x00000000226c3000, CR4: 0x00000000000226e0\n" "RAX: 0x0000000000000001, RBX: 0xffffff80e08c7800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffffa2d854bd50, RBP: 0xffffffa2d854bd80, RSI: 0x0000000000000001, RDI: 0xffffff80e08a9300\n" "R8: 0xffffff80e08ca800, R9: 0x0000057838789ad0, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0xffffff7fa1a11b80, R13: 0xffffff80e087efc0, R14: 0x0000000000000148, R15: 0x0000000000000001\n" "RFL: 0x0000000000000046, RIP: 0xffffff7fa19f5390, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.70.16/osfmk/i386/trap_native.c:168
Backtrace (CPU 11), Frame : Return Address
0xffffff8ab2c1de90 : 0xffffff801eee953c
0xffffff8ab2c1df10 : 0xffffff801effeef5
0xffffff8ab2c1e070 : 0xffffff801ee9ae2f
0xffffffa2d854bd80 : 0xffffff7fa19ed705
0xffffffa2d854be70 : 0xffffff7fa19eca8e
0xffffffa2d854bf20 : 0xffffff801f000200
0xffffffa2d854bf40 : 0xffffff801ef0658d
0xffffffa2d854bf90 : 0xffffff801ef06b70
0xffffffa2d854bfb0 : 0xffffff801ee978f7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(219. 0)[F7CC3395-98DB-3420-9C24-1017D52E13AE]@0xffffff7fa19ea000->0xffffff7fa1a14fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16G29

Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
Kernel slide: 0x000000001ec00000
Kernel text base: 0xffffff801ee00000
__HIB text base: 0xffffff801ed00000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 6013903385831
last loaded kext at 114040476707: com.apple.filesystems.smbfs 3.1.2 (addr 0xffffff7fa1ef4000, size 425984)
last unloaded kext at 110777968478: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7fa0a4e000, size 12288)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.dolby.DolbyAudioBridge 1.0.0
net.telestream.driver.TelestreamAudio 1.0.5
com.digidesign.iokit.DigiDal 19.5.0f4
com.blackmagic-design.driver.BlackmagicIO 11.1
com.apple.filesystems.smbfs 3.1.2
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 110.23.17
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.GeForceTesla 10.0.2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.iokit.SCSITaskUserClient 394.50.1
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.Intel82574LEthernet 2.7.2
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.driver.AirPort.Brcm4331 800.20.26
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 159.9
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.2
com.apple.nvidia.classic.NVDAResmanTesla 10.0.2
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IONDRVSupport 516.1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHIDKeyboard 199
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
com.apple.iokit.IOUSBMassStorageDriver 131.60.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.50.1
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOFireWireFamily 4.6.6
com.apple.iokit.IOAHCISerialATAPI 266.50.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.corecapture 1.0.4
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.1
com.apple.driver.usb.AppleUSBUHCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.66 GHz, 96 GB, SMC 1.39f11
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
Memory Module: DIMM 1, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
Memory Module: DIMM 2, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
Memory Module: DIMM 3, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
Memory Module: DIMM 5, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
Memory Module: DIMM 6, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
Memory Module: DIMM 7, 16 GB, DDR3 ECC, 1333 MHz, 0x0000, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.26)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
Network Service: Wi-Fi, AirPort, en2
PCI Card: NVIDIA GeForce GT 120, Display Controller, Slot-1
PCI Card: pci11af,ef70, Other Multimedia, Slot-2
PCI Card: DeckLink SDI 4K, Video, Slot-4
PCI Card: PXS3, USB eXtensible Host Controller, Slot-3
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: WDC WDS100T2B0A, 1 TB
Serial ATA Device: Crucial_CT512MX100SSD1, 512.11 GB
USB Device: USB 2.0 Bus
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: USB 2.0 Bus
USB Device: USB2.0 Hub
USB Device: iLok
USB Device: iLok
USB Device: JumpDrive
USB Device: USB Bus
USB Device: iLok
USB Device: USB Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB 3.0 Bus
USB Device: d2 USB 3.0
USB Device: d2 Professional
USB Device: 4-Port USB 3.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: Rugged USB-C
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 2.0 Hub
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:
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  #15  
Old 01-22-2020, 07:53 AM
garnoil garnoil is offline
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Default Re: Disk Warrior to repair Mac OSX Sierra?

I posted the full report with the panic information in the hopes that it helps narrow down the problem. I am downloading the new OS sierra now, and will buy another SSD drive to start re-building the system, but may be there is an easier fix?
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  #16  
Old 01-22-2020, 12:38 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Disk Warrior to repair Mac OSX Sierra?

Unfortunately that machine check does not make it easy to point to anything. But it implies is very unlikely to be a corrupted disk. Machine checks like this are often low-level hardware issues. If it was a more benign run of the mill driver/kext issue you usually hope to see more useful panic info. But not always.

So you should try starting over with that full clean macOS install. If you have any problems there I would open up the Mac and physically remove every PCIe card and disconnect every external peripheral and network connection possible. And boot and see if the problem can happen again (try Pro Tools using Built-In Output). If that solves the issue Power Off and try reinserting/reattaching stuff in batches, and installing the needed drivers, and see if the problem comes back.

If testing with a clean macOS install and no cards/peripherals attached does not help then run Hardware Test on the Mac. https://support.apple.com/en-us/HT201257.

If this keeps reoccurring, even if hardware test does not find a memory issue, memory is still always a suspect. And you have lots of it installed, so pull DIMMS out in batches and try running with not the full memory. Much more than that and your Mac Pro may need to visit a repair center.

And I'll note you have several kext's installed including old iLok (for snowleopard!?!). You should be keeping your system clean and up to date. You also seem to be running SMB disk sharing, presumably to a NAS. When you do a clean install keep all that stuff uninstalled and disconnected until you know the system is working OK, and focus first on just installing Pro Tools and using built-in output with no extra stuff installed. And don't use Apple migration assassin to move stuff software or drivers to your new clean macOS install.

Why is the bootprom so old?. Personally I'd keep that up on the latest. But hold off making lots of changes there now if this was working OK before.
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  #17  
Old 01-22-2020, 01:10 PM
garnoil garnoil is offline
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Posts: 1,235
Default Re: Disk Warrior to repair Mac OSX Sierra?

Quote:
Originally Posted by Darryl Ramm View Post
Unfortunately that machine check does not make it easy to point to anything. But it implies is very unlikely to be a corrupted disk. Machine checks like this are often low-level hardware issues. If it was a more benign run of the mill driver/kext issue you usually hope to see more useful panic info. But not always.

So you should try starting over with that full clean macOS install. If you have any problems there I would open up the Mac and physically remove every PCIe card and disconnect every external peripheral and network connection possible. And boot and see if the problem can happen again (try Pro Tools using Built-In Output). If that solves the issue Power Off and try reinserting/reattaching stuff in batches, and installing the needed drivers, and see if the problem comes back.

If testing with a clean macOS install and no cards/peripherals attached does not help then run Hardware Test on the Mac. https://support.apple.com/en-us/HT201257.

If this keeps reoccurring, even if hardware test does not find a memory issue, memory is still always a suspect. And you have lots of it installed, so pull DIMMS out in batches and try running with not the full memory. Much more than that and your Mac Pro may need to visit a repair center.

And I'll note you have several kext's installed including old iLok (for snowleopard!?!). You should be keeping your system clean and up to date. You also seem to be running SMB disk sharing, presumably to a NAS. When you do a clean install keep all that stuff uninstalled and disconnected until you know the system is working OK, and focus first on just installing Pro Tools and using built-in output with no extra stuff installed. And don't use Apple migration assassin to move stuff software or drivers to your new clean macOS install.

Why is the bootprom so old?. Personally I'd keep that up on the latest. But hold off making lots of changes there now if this was working OK before.
Thank you very much for your help. Some old software is because I have been using migrating when upgrading to newer OS. This problem started to happen on my last PT upgrade, before the system was very stable. Like it crashed last night, and today I have been working on the machine for 10 hours so far and zero issues...that is the most frustrating! I can not tell why it crashes, I think it has to do with editing sound very fast? I am also getting a lot of video 'loops' where the video just plays the wrong section or loops and plays the video over and over. As far as re-building form scratch, yes of course, that is the way to go, but I am mixing 3 features right now, so there is no chance I can stop and take days to diagnose (also I don't know computer like you do...I am just a user and no technical computer knowledge). Looking forward to a new Mac Pro whenever all software is ready!
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  #18  
Old 01-26-2020, 03:07 PM
garnoil garnoil is offline
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Default Re: Disk Warrior to repair Mac OSX Sierra?

I just want to thank everybody that helped me with this issue. After many trials, and considering that I am in the middle of mixing 4 features, I was finally able to spend a few minutes dealing the computer issue. As per your suggestions, I looked for and installed my OS back up drive (it is also an SSD that I keep as back up for my entire OS) and re-started my computer and Pro-Tools for the back up drive. I hope it is not too early to claim 'success' but, the back up drive makes Pro-Tools much more responsive and after 14 hours of straight mixing, with extensive automation, and mixing moves, the computer does not crash!!!!!! It still 'slows down; after a few hours of work because for some reason Pro-Tools slows down as you work on it for several hours. In the last 36 hours of intensive work, I still get a lot of 'video errors, Pro-Tools looping the video at the wrong place especially when a lot of sound editing is happening' - this is resolved by toggling the video on and off- and a couple of Eucon freezes... So all and all, there are still major issues with video in Pro-Tools, Eucon, and Pro-Tools slowing down but at least, my specific problem of the Kernel Panic seems to have been caused by a faulty SSD drive.
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