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  #1  
Old 05-04-2018, 01:48 AM
dezst dezst is offline
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Join Date: Jan 2016
Location: Whangarei, New Zealand
Posts: 21
Default Greyed out tracks and regions in Edit Window

This keeps happening when I open up a song that I edited the previous night.
The tracks and regions are greyed out and can't be played. It's like they're disabled. I didn't save them that way. They were active and playable last night. How do I clear this or prevent it from happening?
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Pro Tools 2018.12.0 with Duet by APOGEE
M-Audio Keystation 49e
iMac 27-inch - Late 2015 - 3.2GHz - Intel Core i5
32 GB 1867 MHz DDR3
macOS Mojave v10.14.2
AMD Radeon R9 M380 2048 MB
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  #2  
Old 05-04-2018, 06:59 AM
sdmaas sdmaas is offline
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Location: Mankato, MN
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Default Re: Greyed out tracks and regions in Edit Window

Are these large sessions? What session parameters are being used in the problematic sessions... 44.1/48/88.2/96 @ 16bit/24bit/32bit?
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  #3  
Old 05-04-2018, 07:34 AM
Rich Breen Rich Breen is offline
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Join Date: Dec 1969
Location: Burbank, CA USA
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Default Re: Greyed out tracks and regions in Edit Window

A few thoughts: Is the Task Manager showing any activity when you open those sessions? Elastic Audio enabled on some tracks?
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  #4  
Old 05-04-2018, 02:11 PM
dezst dezst is offline
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Location: Whangarei, New Zealand
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Default Re: Greyed out tracks and regions in Edit Window

Quote:
Originally Posted by sdmaas View Post
Are these large sessions? What session parameters are being used in the problematic sessions... 44.1/48/88.2/96 @ 16bit/24bit/32bit?
I usually go for 48/24bit
__________________
Pro Tools 2018.12.0 with Duet by APOGEE
M-Audio Keystation 49e
iMac 27-inch - Late 2015 - 3.2GHz - Intel Core i5
32 GB 1867 MHz DDR3
macOS Mojave v10.14.2
AMD Radeon R9 M380 2048 MB
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  #5  
Old 05-04-2018, 08:14 PM
BScout BScout is offline
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Location: Los Angeles, CA
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Default Re: Greyed out tracks and regions in Edit Window

Greyed out and can't play usually means the audio interface has changed (ie, the hardware i/o has changed so the outputs are disabled.)

What is your audio interface? do you use it for other things (other programs)? What is your system?
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
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  #6  
Old 05-05-2018, 02:48 AM
rossi68 rossi68 is offline
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Join Date: May 2007
Location: Norway
Posts: 353
Default Re: Greyed out tracks and regions in Edit Window

I got the same problem, starting a few weekas ago.
I go to the I/O setup, uncheck all bus routing, click ok,
Then open I/O setup again and check the first bus routing option-click ok.
Then its normal again, at least on my system.

Win 10, PT 12.7
RME fireface UFX
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  #7  
Old 05-05-2018, 11:29 AM
blkdog7 blkdog7 is offline
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Join Date: Feb 2007
Location: Mushroom Kingdom
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Default Re: Greyed out tracks and regions in Edit Window

Are these midi instrument tracks?

This started happening to me too. I'd work on a song one night, then the next day the midi instrument tracks were grayed out. The solution I found was to duplicate the track. The new duplicate track works and plays then delete the original grayed out one.

This program is imploding.
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  #8  
Old 05-08-2018, 01:58 AM
dezst dezst is offline
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Join Date: Jan 2016
Location: Whangarei, New Zealand
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Default Re: Greyed out tracks and regions in Edit Window

Quote:
Originally Posted by Rich Breen View Post
A few thoughts: Is the Task Manager showing any activity when you open those sessions? Elastic Audio enabled on some tracks?
Yep because other tracks are still enabled and will play. It's just the greyed out ones. I don't know what elastic audio is to enable it. I think it all comes down to not enough RAM and there doesn't seem to be an obvious way of freeing up the track. Looks like I'll have to upgrade. Cheers.
__________________
Pro Tools 2018.12.0 with Duet by APOGEE
M-Audio Keystation 49e
iMac 27-inch - Late 2015 - 3.2GHz - Intel Core i5
32 GB 1867 MHz DDR3
macOS Mojave v10.14.2
AMD Radeon R9 M380 2048 MB
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  #9  
Old 05-08-2018, 02:01 AM
dezst dezst is offline
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Join Date: Jan 2016
Location: Whangarei, New Zealand
Posts: 21
Default Re: Greyed out tracks and regions in Edit Window

Quote:
Originally Posted by BScout View Post
Greyed out and can't play usually means the audio interface has changed (ie, the hardware i/o has changed so the outputs are disabled.)

What is your audio interface? do you use it for other things (other programs)? What is your system?
Avid Pro-Tools Duet. No I don't use it for anything else. If it happens again, and I'm sure it will, I'll check that it's still using this interface. Every now and again it does change to something else in the settings without me changing it myself. And I only have the one interface.
Cheers
__________________
Pro Tools 2018.12.0 with Duet by APOGEE
M-Audio Keystation 49e
iMac 27-inch - Late 2015 - 3.2GHz - Intel Core i5
32 GB 1867 MHz DDR3
macOS Mojave v10.14.2
AMD Radeon R9 M380 2048 MB
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  #10  
Old 05-08-2018, 02:04 AM
dezst dezst is offline
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Join Date: Jan 2016
Location: Whangarei, New Zealand
Posts: 21
Default Re: Greyed out tracks and regions in Edit Window

Quote:
Originally Posted by blkdog7 View Post
Are these midi instrument tracks?

This started happening to me too. I'd work on a song one night, then the next day the midi instrument tracks were grayed out. The solution I found was to duplicate the track. The new duplicate track works and plays then delete the original grayed out one.

This program is imploding.
Glad it's not just me :) and that's exactly the same workaround I've been using to get out of it, so thanks for confirming. I just thought there may be something in the menu options I could use to clear it, but it doesn't look like it.
Cheers
__________________
Pro Tools 2018.12.0 with Duet by APOGEE
M-Audio Keystation 49e
iMac 27-inch - Late 2015 - 3.2GHz - Intel Core i5
32 GB 1867 MHz DDR3
macOS Mojave v10.14.2
AMD Radeon R9 M380 2048 MB
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