Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Pro Tools | S3

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 04-06-2017, 05:15 AM
Narafi Narafi is offline
Join Date: Apr 2017
Location: Vorst
Posts: 5
Default New Avid S3 constant failing faders. ASC throws Visualforce error

I work for a film school and we recently acquired a new Pro Tools HD|Native system, including a new Avid S3 control surface. Running on a Imac 27" 5K. Brand new install.

After a couple of days, the Eucon software randomly shows a message that oen or more faders are failing and disables those faders. Sometimes after a soft reset, they work again. Sometimes we need to powercycle the S3, sometimes even several times before it works again.

Disabled faders are completely random, although the last days, more often than not the 4th fader is wonky. Tried reinstalling (even full clean install), different OS versions, different Eucon versions, different Pro Tools versions. Same result, random drops.

I tried to file a support ticket, but after filling in all the info, the form throws a Visualforce error (tried on different browsers and computers, same deal).

Please advise.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Artist Community "Visualforce" error Airehnr66 General Discussion 0 04-04-2016 05:58 PM
Avid Profile Fader Bay Circuit Boards failing daveehorowitz@gmail.com VENUE Live Sound Systems 1 12-14-2015 12:07 AM
Avid/Digidesign Pro Control 16 Faders (Main Unit + 8 faders pack) Eduardo Apolonia Buy & Sell 3 11-24-2015 10:56 PM
What's the fix for a session that throws this message? albee1952 Pro Tools 10 2 06-05-2014 12:09 PM
Faders failing on some sessions lyoung1101 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 10-04-2007 12:55 PM

All times are GMT -7. The time now is 02:09 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com