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#1
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Can't activate Pro Tools Ultimate Activation code
Keep getting account errors. Need the software working. Can anyone help please?
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#2
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Re: Can't activate Pro Tools Ultimate Activation code
Have just contacted Avid Customer Care on Twitter also.
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#3
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Re: Can't activate Pro Tools Ultimate Activation code
Maybe if you shared your system config and error messages you are seeing..?
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Janne What we do in life, echoes in eternity. |
#4
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Re: Can't activate Pro Tools Ultimate Activation code
This is not a system config issue.
I am trying to get the avid website to work so I can activate pro tools ultimate. It tells me to contact customer support. But I can't do that without a active subscription, but I can't activate the subscription if I can't activate the software. Is anyone from Avid tech support around who can help? Regards |
#5
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Re: Can't activate Pro Tools Ultimate Activation code
Got it. Escalating...
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Janne What we do in life, echoes in eternity. |
#6
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Re: Can't activate Pro Tools Ultimate Activation code
Thank you,
Are you in tech support? I thought avid tech support were in the UK & USA no? Rob |
#7
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Re: Can't activate Pro Tools Ultimate Activation code
No moderator is in tech support. We can reach Avid though and escalate and then it is up to Avid how and what they can do depending ln the issue.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#8
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Re: Can't activate Pro Tools Ultimate Activation code
Cheers!
Just had some contact from Avid Tech Support (I think the USA) as its nearly midnight here in the UK. Have sent screen shots of the issue when activating on the avid website. I think their user account area is down for some reason. Let us see if they can fix it. |
#9
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Re: Can't activate Pro Tools Ultimate Activation code
Of course they fix it but how fast is the big question
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Janne What we do in life, echoes in eternity. |
#10
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Re: Can't activate Pro Tools Ultimate Activation code
Quote:
Due to the ongoing COVID-19 pandemic, Avid is experiencing a significant uptick in support requests from our customers. In an effort to serve each of our customers in an efficient and effective manner, we encourage you to log your support case via the Avid Support center. Thank you for your patience and understanding. Its about 4:30 PM in LA if you want to Skype phone Avid Support again: 1-800-800-2843 / +1 978-275-2476
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 |
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