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  #11  
Old 01-13-2019, 11:56 PM
mattrixx mattrixx is offline
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Default Re: Falcon Expire

Mine also expired on the 25th of December!! Grrrr.. this bloody subscription model is very flakey!!
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  #12  
Old 01-14-2019, 02:06 PM
mattrixx mattrixx is offline
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Default Re: Falcon Expire

Thanks for sorting so quickly!! All good now.
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  #13  
Old 01-28-2019, 11:47 PM
Marenta Marenta is offline
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Join Date: Sep 2013
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Default Re: Can't activate Avid Falcon AAX license

Me 3!

I have just extended my PT ultimate support. PT and other Avid subscription plugins expires Jan 2020, BUT Falcon expires today!!! What to do, I use falcon all the time..

Any help are welcome

/M


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Last edited by jeffro; 01-29-2019 at 10:38 PM. Reason: Moved to related thread.
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  #14  
Old 01-29-2019, 10:34 PM
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jeffro jeffro is offline
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Default Re: Can't activate Avid Falcon AAX license

Quote:
Originally Posted by Marenta View Post
I have just extended my PT ultimate support. PT and other Avid subscription plugins expires Jan 2020, BUT Falcon expires today!!! What to do, I use falcon all the time...
Thank you for renewing! I started a support case to get this solved. Please watch for a case notice email and reply to that.
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  #15  
Old 01-30-2019, 01:39 AM
Marenta Marenta is offline
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Default Re: Falcon expired on a current Update Plan

Thx!!!!


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  #16  
Old 04-22-2019, 02:15 PM
twolocs twolocs is offline
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Default Re: Falcon expired on a current Update Plan

Hi, I am having the same problem. I installed the Pro Tools 2018.12 update in December and didn't have a chance to use it until recently, so i was surprised to find that a) the UVI Falcon plugin insisted on being activated as soon as I ran P.T., and b) the activation failed because the Falcon license has already expired. See the attached images - the "Deposit date" is 12/10/18 and the Expiration date is only 11 days later, 12/21/18. I tried to refresh the subscription, but got the error message attached. This is happening on both of my Windows machines (desktop and laptop), as well as on my MacBook Pro. I would like to move the Falcon license to my iLok.
Attached Images
File Type: jpg iLok Manager Licenses.jpg (25.3 KB, 0 views)
File Type: jpg Avid Falcon AAX details.jpg (89.4 KB, 0 views)
File Type: jpg Subscription Refresh error.jpg (32.1 KB, 0 views)
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  #17  
Old 04-30-2019, 12:29 AM
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jeffro jeffro is offline
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Default Re: Falcon expired on a current Update Plan

Quote:
Originally Posted by twolocs View Post
Hi, I am having the same problem. I installed the Pro Tools 2018.12 update in December and didn't have a chance to use it until recently, so i was surprised to find that a) the UVI Falcon plugin insisted on being activated as soon as I ran P.T., and b) the activation failed because the Falcon license has already expired...
Welcome to the community.

Deposited a temp license and started a support case for you to get this fixed.
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