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Old 07-21-2014, 01:13 PM
haudio haudio is offline
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Join Date: Apr 2014
Location: Los Angeles
Posts: 4
Default New PC Build + New Mbox3 = BSOD with avidmbox.sys error

Just built a new PC and purchased an Mbox3 to enhance my Pro Tools 11 experience and hopefully decrease some of the audio issues I've had with my old rig. The build and install went surprisingly smoothly, but then it came time to test out Pro Tools 11 with a session that was created and works on my old rig. As soon as I tried to playback, BSOD with an avidmbox.sys report.

I've clean reinstalled Windows about six times now, trying to get a combination that works, but every time I open a session in PT11 and start playback, BSOD. I've tried installing different driver versions for the Mbox3 and my graphics card, tried swapping in a different graphics card, and also tried installing everything on a different hard drive. Went from installing no additional audio drivers for mobo and Nvidia card, to installing all and disabling. Tried not installing all mobo support features, tried installing all mobo support features.

I wondered if the Mbox might be damaged, but eventually got it to work with my old rig. Does anyone have any ideas? I would love to switch to my new, faster rig permanently, but for now have deadlines that I'll have to hit with my old rig.

Just registered my Mbox -- should I be receiving a free ticket or support for 60 days? I'm running out of ideas regarding what the problem/conflict could be. I'm going to test the RAM next. Avid doesn't offer any support for newly purchased hardware??

Specs of new rig:

Windows 7 Professional 64-bit
Intel i7-4790K cpu
ASRock Z87 Extreme4 mobo
GeForce GTX 760 video card
Corsair 750W power supply
GSkill Ripjaws Z Series 32GB ram
SanDisk Ultra Plus 256GB SSD (also tried using a standard 7200 RPM HDD)

Last edited by haudio; 07-22-2014 at 01:27 PM.
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