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#11
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Re: 2019 ultimate and heat
Just did a re-install of pro tools from the avid website. Same issue. No heat.
Also if it helps any, here is a screenshot of my avid link: |
#12
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Re: 2019 ultimate and heat
Quote:
Using iLok License Manager, will you try moving the HEAT license from the iLok to your account, then from your account back to your iLok, then relaunching Pro Tools? (Unless that's what you already tried based on Jeffro's suggestion)
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#13
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Re: 2019 ultimate and heat
Quote:
My iLok license manager is version: |
#14
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Re: 2019 ultimate and heat
Ok, thanks. That's the version of ILM you should have. So, this is puzzling.
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#15
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Re: 2019 ultimate and heat
Hopefully there is a fix soon, I really enjoy using heat.
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#16
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Re: 2019 ultimate and heat
Did you also Synchronize?
Using iLok License Manager, will you try moving the HEAT license from the iLok to your account, then from your account back to your iLok, then Synchronize your iLok, before relaunching Pro Tools
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! |
#17
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Re: 2019 ultimate and heat
same here just updated my 2019.5 ultimate protools can not see my copy of Heat its on my ilok and my ilok account is up to date Avid come on 1st bug of the day for me i also deactivated Heat and activated it again still Heat did not work its alway something !
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#18
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Re: 2019 ultimate and heat
That worked! Thank you!
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#19
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Re: 2019 ultimate and heat
Quote:
Using iLok License Manager, will you try moving the HEAT license from the iLok to your account, then from your account back to your iLok, then Synchronize your iLok, before relaunching Pro Tools
__________________
Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! |
#20
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Re: 2019 ultimate and heat
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
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