Avid Pro Audio Community

carlg23 · #1 08-21-2015, 08:09 AM

Hello i have an HD10 Auth that i can not get on any ilok. it is asking to forfeit a specific ilok auth for 7.3. and although i have multiple 7.3 i can not find this specific ilok anymore maybe it was stolen or lost.

is there any solution to get this happening.. ?

thanks

ilok user is dguilfoyle

DigiTechSupt · #2 08-21-2015, 09:17 AM

hi Carlg23,

Let me create a case for your concern and let me give you an update through email.

Best Regards,

YD

carlg23 · #3 08-21-2015, 10:48 AM

Ok that works ... Revoking the bundle is no problem.. I've just had this sitting here so long.

DigiTechSupt · #4 08-21-2015, 12:10 PM

Hey Carlg23,

Can you please try to activate your HD 10 license right now? Let me know if you will encounter error message.

Best Regards,

YD

carlg23 · #5 08-21-2015, 12:31 PM

man it worked!

thanks for the help!

DigiTechSupt · #6 08-21-2015, 01:36 PM

Great! You are very much welcome!

Please be advised that I'm going to close your case.

Best Regards,

YD

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
FS: Pro tools HD9 transferable to Ilok account €250 (paypal and ilok fees included)	Mikek33	Buy & Sell	1	12-02-2014 04:39 AM
ilok issues - ProTools 9 crossgrade LE (Please install the iLok Client Software)	pauledwards	Windows	3	09-10-2013 04:02 PM
Plugin auth weirdness - guest iLok prevents internal iLok?	Scott Helmke	VENUE Live Sound Systems	3	09-07-2011 07:06 AM
Can You Transfer iLok Licenses To A New iLok If Your Old iLok Is Broken?	epu	003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win)	5	09-07-2009 03:51 AM
Transfer iLok auth. from old iLok to new 003 factory iLok?	lamp	003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)	0	08-20-2007 07:05 PM