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Old 05-28-2011, 07:15 AM
Almanist Almanist is offline
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Join Date: Apr 2011
Location: Sparta, NJ
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Default PT installation error**HELP PLEASE**

Recently purchased an Eleven Rack. Have the transfer of ownership paperwork as well. (First owner only had it a few days but he registered it with Avid).

When I try to install PT 8.01, I get an error and cannot install the software.

Should I fax the transfer of ownership paperwork in to Avid and then hopefully will be able to download PT?

Should I wait and try and call them on Monday?

Thanks,
Nick
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Old 05-28-2011, 07:37 AM
nst7 nst7 is offline
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Location: Cincinnati OH
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Default Re: PT installation error**HELP PLEASE**

I would try to call them, since registration support is free. Although you might be on hold for quite a while. And remember that they're on west coast time.
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Old 05-28-2011, 11:13 AM
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Benoni Benoni is offline
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Default Re: PT installation error**HELP PLEASE**

Quote:
Originally Posted by Almanist View Post
Recently purchased an Eleven Rack. Have the transfer of ownership paperwork as well. (First owner only had it a few days but he registered it with Avid).

When I try to install PT 8.01, I get an error and cannot install the software.

Should I fax the transfer of ownership paperwork in to Avid and then hopefully will be able to download PT?

Should I wait and try and call them on Monday?

Thanks,
Nick
What error do you get?
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