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  #1  
Old 07-15-2019, 06:50 AM
SvenIsak SvenIsak is offline
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Default Can't install EuControl under Mojave

When try to install EUCON_WorkstationUnifiedInstallMac_19_5_1_44 under Mojave, I get a The Installation Failed error.

I seem to recall that I read somewhere that there was a special procedure to install EuControl under Mojave. But I can't remember where and what!

EDIT!
I've done some further testing and all the Unified Installers fail, at the final verification. I had to go back to v3.7 to have an installer that claimed the install was successful. If I try to install a Unified Installer "over" it still fails. This means that I won't be able to install newer versions of the Eucon drivers when they become available.

This is a really serious issue, that needs to be rectified a.s.a.p.!!!

Last edited by SvenIsak; 07-16-2019 at 04:28 AM. Reason: Additional testing
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Old 07-16-2019, 09:16 AM
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EddieJones EddieJones is offline
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Default Re: Can't install EuControl under Mojave

I suspect the issue is with either the downloaded installer or something on your machine (permissions, corrupt drive etc.) Thousands have downloaded this and installed on Mojave so I'm pretty sure it's not the installer.

Can you try to run the Unified installer 19.5.1 and select uninstall All and remove all perfs options and let me know what happens?
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Old 07-17-2019, 01:29 AM
SvenIsak SvenIsak is offline
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Default Re: Can't install EuControl under Mojave

I've already done the first part (Uninstall all). I will try removing the prefs when I do the next clean install. I will have to get back to you, at a later date.

On the other hand, it failed when I tried to installed it on a clean install of Mojave. So, there shouldn't have been any preferences files present!

Last edited by SvenIsak; 07-17-2019 at 03:21 AM. Reason: typo
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Old 07-18-2019, 05:54 AM
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EddieJones EddieJones is offline
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Default Re: Can't install EuControl under Mojave

If it failed on a clean install then that points to a corrupt installer. Re download it if you haven't already.

Sent from my HMA-L29 using Tapatalk
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Old 07-19-2019, 02:42 AM
SvenIsak SvenIsak is offline
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Default Re: Can't install EuControl under Mojave

As I've said, I've downloaded all three Unified installers. They all failed! I had to go all the way back to v3.7 to find one that didn't fail.
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Old 07-19-2019, 11:27 AM
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EddieJones EddieJones is offline
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Default Re: Can't install EuControl under Mojave

Strange, I don't think anyone else is seeing this (out of 50000 users) so not sure what to suggest next.
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