Pro tools 12.8.2 License expired ?

[PatriceP]

Hello community,

First of all, I've been reading previous post that might be similar to this one but I haven't found satisfaction.
Here @ home it seems to be a bit of everything I've read.
By advance, sorry for the "drama story booboo" incoming. I need to drop it somewhere...
Infos are after the spamed

I've recently upgraded a computer build to properly use some new plug-in which are quite gourmand.
It took me few hours to build everything from scratch including a proper windows 7 install which I patched to use 7th gen cpu on it.

It took me more than half-day only to install pro tools -12.8.2 because It's always a pain to install it... (corrupted download, missing dll from 2005 redis / vcredi~3 and so on)

After all that mess I ended up to be shtuck with my LOVELY Ilok manager telling me that my Pro tools license has expired since 30/11/2017.



To be honest I've sent a salty request n° 03357998

Infos :
- License appears to be expired since 30/11/2017 on Ilok manager.
- I own an annual license which I pay monthly and which is active now.
- This annual license is on auto-renewal and will run till "Mar 20, 2018" (payments are automated.)
- I had trouble to reactivate the license in November because of a credit card change. But thanks to Gerard case was solved (n°03332236)
- Everything was in order since this.
- I was able to work on Pro tools right before my pc upgrade. (In December)
- I wont post my system ID in there.


Wtf is happening???

Note :
I'm currently (and more frequently) using Reaper for common projects but I use pro tools on my side because "It's pro tools" and I'm more familiar with it.

Still, the frustration is real...

A quick help would be more than appreciated!

By advance thank you.

[jeffro]

Welcome to the community.

Checked your case and account and had your licenses redeposited. Please activate them to your iLok now. Thanks!