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#1
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No download link for install my PT11 edu-student
Hello everybody :)
Yesterday I installed OSX 10.10 (My new focusrite 18i20 can't run on Mavericks). So i wanted to upgrade my PT10 to a PT11 (which is include in my edustudent bundle) But, when i wanted to download the protools11 DMG's by my Avid Account, I haven't any download link (for PT10 and PT11) But I still have my licence of PT10&11 in my Ilok Licence Manager. I'm kinda confused, do you have any ideas for fixing that ? That's will be wonderful if someone have got some answers :) Sorry for my bad english, i'm a french student ! Have a good day ! |
#2
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Re: No download link for install my PT11 edu-student
Hi and welcome
I have escalated this to Avid so someone will contact you here or via PM.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: No download link for install my PT11 edu-student
Welcome to the community.
Please check the Products Not Yet Downloaded section of my.avid.com since you likely have a product there waiting to be activated. Will get a support case going for you as well to make sure this is solved. Please watch email for a case notice.
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