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Old 05-25-2007, 02:04 PM
zcustomman zcustomman is offline
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Default Cant close or save pro tools le 7.3.1

when i open pro tools seems like everything works fine but then when i try to close or save an error message pops up and says this cannot be completed b/c of neo assertion... etc. any clue why this is happening? i need to get this workin asap please help!!!

aaron h
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Old 05-25-2007, 02:15 PM
zcustomman zcustomman is offline
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Default Re: Cant close or save pro tools le 7.3.1

sorry wasnt very specific,

here is the exact message

could not complete the close session command because neo assertion in "/Volumes/Development.vb_cliff/AlturaPorts/SDK's/Neo61/Libraries/Macintosh/Environments/Alone/../../../../Source/CNEoStreamable.cpp", line 2247

I have a macbookpro 2.0 intel core duo 1 gb ram and im using an external avastor hdx external hard drive, im running pro tools 7.3.1 with a digi 002 rack unit

aaron h
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Old 05-25-2007, 03:58 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Cant close or save pro tools le 7.3.1

Please start with the steps in the OS X Setup and General Troubleshooting sticky at the top of this forum, specifically those areas on trashing preference and database files.
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Old 05-27-2007, 12:17 PM
donpato donpato is offline
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Default Re: Cant close or save pro tools le 7.3.1

This exact situation is happening with my system (Mbox2 mini, Macbook, OS 10.4.9, Pro tools LE 7.3.1) Are you saving to a FireWall? Do you ever have problems with buffer size/speed? Did you ever resolve this? How?
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Old 05-27-2007, 12:21 PM
Slim Shady Slim Shady is offline
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Default Re: Cant close or save pro tools le 7.3.1

Quote:
This exact situation is happening with my system (Mbox2 mini, Macbook, OS 10.4.9, Pro tools LE 7.3.1) Are you saving to a FireWall? Do you ever have problems with buffer size/speed? Did you ever resolve this? How?
Did you read the DigiTechSupport post right above yours? It contains the answer.
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Old 05-27-2007, 12:41 PM
donpato donpato is offline
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Default Re: Cant close or save pro tools le 7.3.1

Rather, do you have a Firewire?
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