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Old 12-29-2016, 02:59 AM
Stakker Stakker is offline
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Default Fast Track Ultra 8R suddenly not recognised by Windows7? Yet another M-Audio failure

After purchasing some new equipment over xmas I was setting up my gear, and ready to work and when I switched on my FTU8R all the lights flashed green for about 3-5 seconds, then flashed red, then the PC told me the USB driver wasn't recognised. I tried this on three other machines, all told the same problem.

I've tried uninstalling all the drivers and reinstalling ad infinitum, but no luck.

I've had to go back to using my broken FTU, which the 8R replaced earlier this year, which leaves me with just 2 channels for the timebeing.

The Avid site seems to want £10 to even speak to them, but with no guarantee that there is a repair facility in my territory, the UK, I'm loath to throw more money their way after having such a poor experience with their kit, and wondered if anyone else could 'fast-track' me to someone or somewhere who can carry out repairs on the unit? You have helped me in the past with repairs to a Fast Track Ultra in 2010.

Thanks in advance.
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Old 01-02-2017, 03:01 AM
Stakker Stakker is offline
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Default Re: Fast Track Ultra 8R suddenly not recognised by Windows7? Yet another M-Audio fail

Can anyone help?
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Old 01-02-2017, 06:35 AM
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JoelG JoelG is offline
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Default Re: Fast Track Ultra 8R suddenly not recognised by Windows7? Yet another M-Audio fail

I think this has the info you're looking for: http://avid.force.com/pkb/articles/e...rue&popup=true

Joel
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