Activation code

[garimpo]

I just tried to enter the activation code for the complete toolkit that I just bought. I enter the code at Avid site, and it says that this number was already used. The complete toolkit box was sealed and I just opened it.
Does anybody had this kind of problem?
I am trying to find a email for customer service at Avid site, but it's been really hard. Anybody know what email should I contact?
Thanks!
Damião.

[garimpo]

Hello DIGISUPPORT, any input?

[chrisdee]

There are some numbers to call on this page :

http://www.avid.com/contact/audio

[garimpo]

Thanks chrisdee. I did started a " case" in this link. But I got no answer so far.

Damião.

[AvidCS]

FYI, just checked the CSA queue and your case is in progress.

[garimpo]

Originally Posted by DigiCS

FYI, just checked the CSA queue and your case is in progress.

I still got no answer from DIGI (Avid). I really need to install this software as soon as possible.
I tried to call Avid, but they put me on hold forever. Since I was calling from Brazil I could not wait.
To use Avid live chat support I would have to start a new "case". I can't figure out how to chat about a already open "case".
I really need to fix that situation.

[garimpo]

Done deal !
Thanks everyone !