Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2019
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-26-2019, 10:35 PM
serraprop serraprop is offline
Member
 
Join Date: Jan 2013
Location: philly, pa
Posts: 6
Default Can anyone explain this error code?

Im running HDX 12 (ultimate) on a new 2019 iMac pro - Mojave 10.14.3 with a new Apogee Symphony

Could not complete your request because Assertion in "/Volumes/Development/223020/ProTools/DirectIO/Source/CBerlinIODevice.cpp", line 664.

I get this at least once every two days without fail. My session crashes, I get this error and then I gotta trash my PT preferences for PT to open again. Thus I lose all my I/O prefs and its really really frustrating. I haven't been able to find anything online about this one...

thanks in advance.
Reply With Quote
  #2  
Old 07-27-2019, 12:35 AM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,197
Default Re: Can anyone explain this error code?

Pro Tools Ultimate 12 isn't supported on Mojave.
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3
Reply With Quote
  #3  
Old 07-27-2019, 03:12 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: Can anyone explain this error code?

There is no Ultimate 12. only HD12 or 2018/2019 Ultimate so what version is it!?
__________________
Best Regards
Christopher

#thestruggleisreal
—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #4  
Old 07-27-2019, 04:34 AM
JFreak's Avatar
JFreak JFreak is online now
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,910
Default Re: Can anyone explain this error code?

Quote:
Originally Posted by serraprop View Post
running HDX 12 - Mojave 10.14.3
Unsupported. Here's the compatibility matrix for you
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
  #5  
Old 07-27-2019, 12:50 PM
serraprop serraprop is offline
Member
 
Join Date: Jan 2013
Location: philly, pa
Posts: 6
Default Re: Can anyone explain this error code?

oh ok. its 2019 Ultimate. HDX.
Reply With Quote
  #6  
Old 07-27-2019, 12:52 PM
serraprop serraprop is offline
Member
 
Join Date: Jan 2013
Location: philly, pa
Posts: 6
Default Re: Can anyone explain this error code?

Quote:
Originally Posted by JFreak View Post
Unsupported. Here's the compatibility matrix for you
thanks for this. link doesn't seem to work though

a

Last edited by JFreak; 07-28-2019 at 01:29 AM. Reason: fixed the link
Reply With Quote
  #7  
Old 07-28-2019, 01:28 AM
JFreak's Avatar
JFreak JFreak is online now
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,910
Default Re: Can anyone explain this error code?

Quote:
Originally Posted by serraprop View Post
thanks for this. link doesn't seem to work though

a
fixed the link
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools 8: Activation code not working/Error: Data Error (cyclic redundancy check) Mattmattmatty Windows 2 05-01-2013 04:26 AM
Code 32 error and error # 7400. wcolombo 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 12-16-2010 03:48 PM
error code? Media Man Pro Tools TDM Systems (Mac) 8 08-02-2006 05:40 PM
Explain this 9060 error please duskb 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 8 05-10-2003 11:39 PM
SDII bus error (error code 1) trilogy Digidesign Hardware & Software 4 10-11-2001 08:36 AM


All times are GMT -7. The time now is 04:21 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com