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  #1  
Old 10-12-2013, 07:35 PM
lowlights lowlights is offline
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Join Date: Mar 2009
Location: Salt Lake City, Utah
Posts: 312
Default PT 11.02 CRASH ON SESSION OPEN (previous PT 11 sessions)

PT 11 crashing as it opens a session (which it had opened before).

Opens a window that says "Pro Tools has crashed - would you like to send report to Avid" (which I have done, but which does nothing).

Don't know why I did to cause PT 11 to suddenly crash on opening existing sessions that opened a day before.

Am attaching SANDRA report. I'm kinda baffled. Only thing I can think of that I did the day before was update iLok Manager, download an nVIDIA graphic update (via Windows Update) and updated iTunes (which I have since removed entirely).

I have trahsed my preferences via TRASHER 11.

Attached is a crash log that PT 11 kept.

SiSoftware Sandra

ID
Host Name : Rex-PC
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS SABERTOOTH X79
Serial Number : 1208011********
BIOS : AMI (OEM) 3009 10/05/2012
Total Memory : 16GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (6C 12T 3.8GHz, 3.8GHz IMC, 6x 256kB L2, 12MB L3)
Socket/Slot : FC LGA2011

Chipset
Memory Controller : ASUS Core DMI2 (Sandy Bridge-E) 100MHz
Memory Controller : ASUS Core (Sandy Bridge-E) Integrated Memory Controller Registers 100MHz, 4x 8GB DIMM DDR3 1.33GHz 256-bit

Memory Module(s)
Memory Module : G.Skill F3-14900CL10-8GBZL 8GB DIMM DDR3 PC3-14900U DDR3-1866 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-14900CL10-8GBZL 8GB DIMM DDR3 PC3-14900U DDR3-1866 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-14900CL10-8GBZL 8GB DIMM DDR3 PC3-14900U DDR3-1866 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-14900CL10-8GBZL 8GB DIMM DDR3 PC3-14900U DDR3-1866 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : Hewlett Packard HP LA2405x
(1920x1200, 24.0")
Video Adapter : NVIDIA GeForce GT 520 (48 SM5.0 1.62GHz, 1GB 1.2GHz 64-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GT 520 (48SP 1C 1.62GHz, 1GB 1.2GHz 64-bit)
Compute Shader Processor : NVIDIA GeForce GT 520 (48SP 1.62GHz, 1GB 1.2GHz 64-bit)
CUDA GP Processor : NVIDIA GeForce GT 520 (48SP 1C 1.62GHz, 1GB 1.2GHz 64-bit)

Storage Devices
Crucial M4-CT128M4SSD2 (128GB, SATA600, 2.5", SSD) : 119GB (C:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (F:)
Seagate ST3000DM001-1CH166 (3TB, USB/SATA600, 3.5", 7200rpm) : 3TB (G:)
WIBU - CodeMeter-Stick (41.2MB, USB1) : 39MB (I:)
ASUS DRW-24B1ST c (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 119GB (NTFS) @ Crucial M4-CT128M4SSD2 (128GB, SATA600, 2.5", SSD)
Samples (E:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Audio (F:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Seagate BP (G:) : 3TB (NTFS) @ Seagate ST3000DM001-1CH166 (3TB, USB/SATA600, 3.5", 7200rpm)
CODEMETER (I:) : 39MB (FAT32) @ WIBU - CodeMeter-Stick (41.2MB, USB1)
Optical Drive (D:) : N/A @ ASUS DRW-24B1ST c (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS Patsburg LPC Controller
LPC Legacy Controller 1 : T0 C3-33
Audio Device : ASUS Patsburg High Definition Audio Controller
Audio Device : Gigabyte HDMI Audio stub
Serial Port(s) : 1
Disk Controller : ASUS Patsburg 6 Port SATA AHCI Controller
Disk Controller : ASUS Asmedia 106x SATA Controller
Disk Controller : ASUS 88SE9128 PCIe SATA 6 Gb/s RAID controller with HyperDuo
USB Controller 1 : ASUS Patsburg USB2 Enhanced Host Controller #2
USB Controller 2 : ASUS Patsburg USB2 Enhanced Host Controller #1
USB Controller 3 : ASUS ASMedia XHCI Controller
USB Controller 4 : ASUS ASMedia XHCI Controller
USB Controller 5 : ASUS ASMedia XHCI Controller
FireWire/1394 Controller 1 : Avlab Technology XIO2213A PCI Express to 1394b OHCI with 3-Port PHY
FireWire/1394 Controller 2 : ASUS VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
SMBus/i2c Controller 2 : Intel SNB-E XMB Ch 0 SMBus
SMBus/i2c Controller 3 : Intel SNB-E XMB Ch 1 SMBus

Printers and Faxes
Printer : HP Officejet 6500 E709n Series (1200x1200, Colour)

Network Services
Network Adapter : Intel(R) 82579V Gigabit Network Connection (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 4.9
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  #2  
Old 10-13-2013, 06:45 AM
guitardom guitardom is offline
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Join Date: May 2004
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Default Re: PT 11.02 CRASH ON SESSION OPEN (previous PT 11 sessions)

Can you launch the session by disabling the plugins on launch?
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  #3  
Old 10-13-2013, 10:02 AM
lowlights lowlights is offline
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Location: Salt Lake City, Utah
Posts: 312
Default Re: PT 11.02 CRASH ON SESSION OPEN (previous PT 11 sessions)

Will try - hadn't considered it. Just tried - and the session opened. Instantiated first plug-in; Channel Strip - no problem. Instantiated RVox (Waves) and it crashed). Hmmm. That's all I've got to work on so far.

Gonna try again opening with no plug-ins.
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  #4  
Old 10-13-2013, 10:58 AM
lowlights lowlights is offline
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Location: Salt Lake City, Utah
Posts: 312
Default Re: PT 11.02 CRASH ON SESSION OPEN (previous PT 11 sessions)

Found the problem.

In doing some hard-drive cleaning the other day after switching entirely to PT 11 (and removing PT 10 from my drive); I seemed to have tweaked WAVES plugins. I could open each session with plugins inactive, then reactivate any plugin but WAVES without crashing.

I suspected I might have effed up my Waves install, so I uninstalled Waves, and then fresh installed v9r13 and the Waves-AAX wrapper, and every session opened up without difficulty or crash.

Got a little too deep into the corners with my dusting rag, evidently.
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  #5  
Old 10-14-2013, 08:25 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
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Default Re: PT 11.02 CRASH ON SESSION OPEN (previous PT 11 sessions)

It's best to always image your system drive before making ANY changes to it. Your nerves will thank you.
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Intel Hexcore i7
All Samsung Pro SSDs
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