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  #91  
Old 11-08-2019, 01:28 AM
H-Musikk H-Musikk is offline
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Default Re: Can't close Pro Tools

Quote:
Originally Posted by unkJE View Post
Since this (great!) suggestion, PACE have updated iLok License Manager (version 5.1.0) causing this.
Have anyone tried out this newest update (5.1.1)? Is PT not re-starting anymore?
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  #92  
Old 11-08-2019, 03:18 AM
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unkJE unkJE is offline
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Default Re: Can't close Pro Tools

iLok License Manager version 5.1.1 works fine here with Pro Tools 2019.6 - but it's Pro Tools 2019.10 that's suffering the restart problem with iLok License Manager 5.1.0 - that's why I suggested updating to 5.1.1

You could also use ILM 5.0.3
http://duc.avid.com/showpost.php?p=2543505&postcount=53
Quote:
Originally Posted by take77 View Post
The Pace installer bundled in with the PT 2019.6 installation files solved the restart issue on my Windows system.

Download the installer for 2019.6 from your Avid account and use Windows search to locate the Pace folder/installer.

The Pace installer included with 2019.6 is (5.0.3.2569).
Just don't use iLok License Manager 5.1.0
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  #93  
Old 11-08-2019, 04:48 AM
noiseboyuk noiseboyuk is offline
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Default 2019.6 auto-restarting on close

PT has just started doing this for me almost routinely out of the blue. Been running 2019.6 happily for months on Windows 10 Pro 1803, since yesterday pretty much every close of PT is then immediately followed by a restart of the app. It may be crashing on exit, not sure, and then doing the restart as a "helpful" measure.

Anyone else had this? Any ideas why it happens? I might try installing .10 next week otherwise. Thanks in advance.
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Macbook Air M2; 24gb RAM
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  #94  
Old 11-08-2019, 05:06 AM
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JFreak JFreak is offline
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Default Re: 2019.6 auto-restarting on close

It is a known Windows problem, unfortunately
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  #95  
Old 11-08-2019, 05:19 AM
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unkJE unkJE is offline
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Default Re: 2019.6 auto-restarting on close

Quote:
Originally Posted by noiseboyuk View Post
PT has just started doing this for me almost routinely out of the blue. Been running 2019.6 happily for months on Windows 10 Pro 1803, since yesterday pretty much every close of PT is then immediately followed by a restart of the app. It may be crashing on exit, not sure, and then doing the restart as a "helpful" measure.

Anyone else had this? Any ideas why it happens? I might try installing .10 next week otherwise. Thanks in advance.
Uninstall your iLok License Manager (probably version 5.1.0)

Run CCleaner & CCleaner Registry then restart computer

Install iLok License Manager version 5.1.1
(Smooth sailing here with iLok License Manager 5.1.1 & PT 2019.6)
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife!
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  #96  
Old 11-08-2019, 05:51 AM
noiseboyuk noiseboyuk is offline
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Default Re: 2019.6 auto-restarting on close

Thanks v much you two, trying iLok 5.1.1 now. Hoping to avoid registry cleaners which have caused as many problems as they've solved for me...
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Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
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  #97  
Old 11-08-2019, 06:23 AM
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unkJE unkJE is offline
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Default Re: 2019.6 auto-restarting on close

Quote:
Originally Posted by noiseboyuk View Post
Thanks v much you two, trying iLok 5.1.1 now. Hoping to avoid registry cleaners which have caused as many problems as they've solved for me...
When using CCleaner Registry, after "Scan for issues" and "Fix selected issues" I always hit "Yes" to "back up the registry before making changes" in My Documents>CCleaner>Registration Entries
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife!
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  #98  
Old 11-08-2019, 07:17 AM
noiseboyuk noiseboyuk is offline
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Default Re: 2019.6 auto-restarting on close

Thanks again - looks like in my case just updating iLok to 5.1.1 has done the trick. Two normal shut downs after using PT in anger, and no un-called for restarts. :)
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Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
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  #99  
Old 11-09-2019, 08:50 PM
take77 take77 is offline
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Default Re: Pro Tools 2019.6 (Win 10) starts itself?

Just an update as seen in another thread:

An update for the iLok License Manager (5.1.1) is now available that fixes the issue.
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  #100  
Old 11-09-2019, 09:50 PM
take77 take77 is offline
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Default Re: 2019.6 auto-restarting on close

Thank you for the info on the latest iLM update.
Nice to be up to date and functional.
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