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  #1  
Old 03-04-2012, 08:06 AM
Richard Akira Richard Akira is offline
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Unhappy Need terribly help with Digidesign RM2 monitors - Can't find anything

The tiitle says almost all:
I have a pair of RM2. A LF driver now got broken and i have to change it.
To change it it's just 4 screws and a clip.. The problem is.. Where can i buy a spare driver?
PMC couldn't help me..
Digidesign hasn't support factory/centers in italy..
There are no dealers of this product in italy..
And.. Avid support center is totally a labyrinth!
Anyone knows about these monitors.. Italian digidesign dealers are like RM2? What are they? It's really disappointing.
I need this damn driver to work and i can't find out where i can find one..

Any help appreciated
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  #2  
Old 03-07-2012, 03:31 AM
Richard Akira Richard Akira is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

Need seriously know how the hell do to talk with someone.
This thing is pissin me off
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  #3  
Old 03-07-2012, 12:35 PM
Craig F Craig F is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

it's a dead product
you could try buying a support corde from the Avid Store but in reality whole new speakers are were you'll probably have to go
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  #4  
Old 03-07-2012, 04:22 PM
Richard Akira Richard Akira is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

You can't buy an ASC for this or for something similar, i already tried.
And i refuse to think there is no a spare driver for this.
I just want to know who i can talk to.
It's incredible that for a product like this a person is not able to talk with someone competent
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  #5  
Old 03-07-2012, 05:18 PM
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albee1952 albee1952 is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

Have you contacted any authorized avid/Digi service center? These guys might be worth a call or email. http://www.allproelectronics.com/
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Old 03-08-2012, 01:28 AM
Richard Akira Richard Akira is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

I talked with the only authorized center in italy and they only repair control surfaces. Nothing to do with monitors unluckily
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Old 03-08-2012, 10:15 AM
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albee1952 albee1952 is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

Quote:
Originally Posted by Richard Akira View Post
I talked with the only authorized center in italy and they only repair control surfaces. Nothing to do with monitors unluckily
Still worth an email to All Pro
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  #8  
Old 03-30-2012, 01:21 PM
Richard Akira Richard Akira is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

BTW.. I Wrote to AllPro and they couldn't help me.
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  #9  
Old 03-30-2012, 03:58 PM
klaukholm klaukholm is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

Contact PMC, they should know what to do
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  #10  
Old 04-01-2012, 12:46 AM
Richard Akira Richard Akira is offline
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Default Re: Need terribly help with Digidesign RM2 monitors - Can't find anything

Already done.
They said they're not in control on digidesign products or assistence.
Spare parts are held by DD
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