Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > General Discussion & Off Topic > General Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-14-2015, 07:51 PM
SOUNDDECISION SOUNDDECISION is offline
Member
 
Join Date: Jun 2009
Posts: 295
Default Where and How?

I have 1 PT12HD and 2 PT12 Vanilla Support Contracts and actually have no idea how to open a support case....

I also can't seem to find any of my 3 "system IDs" listed in my account.

Any one know how to find all of this?

Thanks!
Reply With Quote
  #2  
Old 09-15-2015, 07:31 AM
dr_daw's Avatar
dr_daw dr_daw is offline
Member
 
Join Date: Oct 2012
Location: Cariboo, BC
Posts: 1,216
Default Re: Where and How?

They should be both in your avid account and in the application monitor.
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording
@FBRrecording - Instagram
Rig
MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How do I get an update on a support case? Trailerman Pro Tools HDX & HD Native Systems (Mac) 0 04-16-2015 02:33 AM
Reopen AVID support case? [solved] MattiasWL macOS 4 01-17-2014 08:52 AM
Are support case fees refunded if it turns out to be a bug in Pro Tools? iain_m Getting Started 8 06-01-2013 11:14 AM
How do I open a support case? johnnyv Pro Tools 10 2 12-15-2011 10:10 AM


All times are GMT -7. The time now is 05:51 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com