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  #1  
Old 08-15-2023, 01:22 PM
briaboy briaboy is offline
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Join Date: Oct 2007
Location: New York City
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Default Quit error message?!

I receive this error message (attached) every time I quit PT, even though I have just saved the session and quit PT correctly.
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iMac (2020: 3.8 GHz 8-Core Intel Core i7, 32GB), OSX 14.1 (Sonoma), Pro Tools 2024, UAD Apollo 8, UAD-2 Quad Satellite DSP Accelerator, 2 x Lacie Thunderbolt SSD (250GB), Seagate Backup Plus Drive (4TB).
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  #2  
Old 08-15-2023, 02:30 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Quit error message?!

Hey

For us it was a bad plugin and that plugin was Slate Digital EiosisEQ that kept is from quitti g PTU without having to force quit PT.

Wetook it out and all 3 of our PTU systems on Mac Pro’s 2019 works great now.

It can be a demo plugin or an old version of a plugin that keep disrupting so sadly you might need to go thru your plugin library to find the offender in the AAX folder.
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  #3  
Old 08-15-2023, 03:53 PM
briaboy briaboy is offline
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Default Re: Quit error message?!

I don't have to force quit though. I close the session, then quit Pro Tools, and it shuts down. After several seconds, the error message appears (i.e. well after PT has actually quit!).
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  #4  
Old 08-15-2023, 04:24 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Quit error message?!

The message is 100% reliably telling you something is failing. A slight delay in the notification system to post a message like this is normal.

As always suspect a plugin, (even if Chris was mentioning a different issue).

Standard stuff...

- Trash prefs.
- If you remove *every* .aaxplugin file from Pro Tools does this still happen?
- If it still happens does it still happen with only some sessions?
- Do the Pro Tools log files show anything different near their ends when this happens vs. not?

As with most issues, you should just jump in and do standard troubleshooting steps...
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