Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Getting Started

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-11-2015, 11:21 AM
phawkes1 phawkes1 is offline
Member
 
Join Date: Feb 2015
Location: Marina, United States
Posts: 2
Default 8 M-Powered License not showing up on iLok

I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
Reply With Quote
  #2  
Old 02-11-2015, 12:08 PM
YYR123's Avatar
YYR123 YYR123 is offline
Member
 
Join Date: Dec 2010
Location: Austin TX
Posts: 13,737
Default Re: 8 M-Powered License not showing up on iLok

There were no ilok assets for PT8le and below and iirc M powered was the same way

The dongle was the interface
__________________
Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
Reply With Quote
  #3  
Old 02-11-2015, 01:30 PM
phawkes1 phawkes1 is offline
Member
 
Join Date: Feb 2015
Location: Marina, United States
Posts: 2
Default Re: 8 M-Powered License not showing up on iLok

So, does that mean I need to be linked with the M-Audio hardware in order to upgrade to 11?
Reply With Quote
  #4  
Old 02-11-2015, 04:34 PM
YYR123's Avatar
YYR123 YYR123 is offline
Member
 
Join Date: Dec 2010
Location: Austin TX
Posts: 13,737
Default Re: 8 M-Powered License not showing up on iLok

I don't think so....

Try the upgrade procedure and see what happens.....

You should probably know the serial number and the activation codes when u initially installed the software
__________________
Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
Reply With Quote
  #5  
Old 02-11-2015, 06:40 PM
necjamc necjamc is offline
Member
 
Join Date: Oct 2009
Location: RI
Posts: 2,671
Default Re: 8 M-Powered License not showing up on iLok

M-Powered did indeed have an ilok asset. I'm not sure why it's missing for you though.
Reply With Quote
  #6  
Old 02-11-2015, 08:54 PM
bradch00 bradch00 is offline
Member
 
Join Date: Jan 2006
Location: Lions Bay, Canada - Kuala Lumpur, Malaysia
Posts: 1,258
Default Re: 8 M-Powered License not showing up on iLok

Quote:
Originally Posted by phawkes1 View Post
I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
If you activated your Pro Tools 11 license you would have surrendered your M-Powered 8 asset and therefore no longer have access to it.
Did you activate your Pro Tools license? If not, does it show up when you log into iLok.com?
__________________
Pro Tools, Studio One Pro
2022 Mac Studio M1 Max 64GB-1TB NVME
OWC Thunderbay Mini (4TB SSD)
OWC Express 4M2 (4 X 2TB)
Interface: Presonus Quantum
Presonus Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128
BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Reply With Quote
  #7  
Old 02-11-2015, 10:04 PM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,862
Default Re: 8 M-Powered License not showing up on iLok

Quote:
Originally Posted by phawkes1 View Post
I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
I found the Avid account that you recently created, but no product registrations for your name or email address. No Avid store orders either.

The important thing is that you need to have an iLok account at www.iLok.com and your M-Powered license needs to show on that account when you look in the iLok License Manager you download and install from there.

When you do an upgrade to Pro Tools 11, you need to enter the exact same iLok account user ID as the account where your iLok is.

If you received an Activation Code with the upgrade, go to http://account.avid.com/activation to use your Activation Code.

Please note, you will need an iLok 2 (the rectangular one, not the original key shaped iLok)

For help with downloads and installation, see the following:

Avid Customer Care How To Videos

How to Activate and Download Pro Tools 11

Avid Product Activation Video Tutorials
__________________
Bruce Paine
System Details
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools M-Powered 8 license not appearing on iLok mike.porter Getting Started 4 02-16-2015 12:06 PM
For Sale - Pro Tools M-Powered iLok license mlange Buy & Sell 5 12-31-2014 09:28 AM
FS: M Powered 8 ilok License Zooloolo Buy & Sell 2 12-30-2014 01:30 AM
ilok - Cannot download license: Pro Tools 10+9 Bundle requires surrender of license soukotta Pro Tools 10 10 09-25-2012 07:22 AM
Does M-Powered ilok has License GSM card? riomusi Pro Tools M-Powered (Mac) 3 08-25-2005 10:42 AM


All times are GMT -7. The time now is 02:05 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com