Cannot login on my account on AVID

[migbook]

Hello,

I used to login onto my account and now I am not able. I do not have a master account and when I try to create one, a message appears saying that my email is already in the system.

What do I have to do?

Also if I hit the forgot password process, I receive an email and also cannot login.

Thanks,

Miguel

[migbook]

I have even contacted avid and got no answer yet. Will I never be able to use my account?

[migbook]

solved