Multi Mono links gone when session moves DSP/NATIVE

[SBP]

Just found an annoying issue Ultimate 2019.06.0

I have a session with Channel strip plug in on several 5.1 AUX TRACKS.
And choose to not have the chain link selected but choose to link all channels except the .lfe (I do this by un-clicking the chain and clicking on the 5boxs next to the L.... This so I can EQ everything in the 5.0 with out touching the lfe track).... And it all works great....

but.....

When I open this session from my HD native system on a HD DSP system I need to relink the 5.0 channels on EVERY instance of the plug in. Then when I move back to the Native system for editing I need to relink the 5.0 channels on EVERY instance of the plug in.... then when I move back to the DSP system for mixing (you get the idea).... its annoying.

It would be great if it could be fixed so that the links remained when you moved from Native to DSP and back again

Bruno

[BScout]

There's something really broken with multi-mono plugins.
It isn't an issue of DSP to Native and back again. Even Native, save and reopen loses linking. Or DSP save and reopen loses linking.

On top of that, I can't switch to other channels (for instance from L to R or C.) It flashes for a second and then flips back to L. I used to not have this problem (often bypassing one channel for the plugin).

I tried this with Channel Strip and then started trying other plugins (like bx_digital v3.) All the multi-mono plugins are doing this.

Going to file an ASC ticket. You should too. It'll get more attention and that's the point of the "support plan" we pay for.

[SBP]

Case Number 03782321

[marre]

Any news on this?
I have the same exact problem.
/martin

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Pro Tools Ultimate 2019.10 HDX
S3 Dock PT Control
Mac Pro 2013 MacOS 10.14.6

[abc1mce2]

I dont use multi-mono myself, but has this problem been addressed yet?

Sent from my SM-N976V using Tapatalk

[JFreak]

Originally Posted by BScout

Going to file an ASC ticket. You should too. It'll get more attention and that's the point of the "support plan" we pay for.

Yes. This is clearly a bug

[SBP]

Updating this thread with info received yesterday;

Thank you for reporting this issue. We have reproduced the problem in Customer Care and have logged a bug which requires further assessment by our Product and Engineering teams. For your reference, the defect/bug number is : PT-258044


There is still no estimated time for a possible resolution but if we have an update in the near future we will pass that along to you. It is our general procedure to provide a defect number then close the case.

[Farhoof]

Are you also seeing this when all channels are linked or unlinked?
I've never experienced this, but I never link only part of the channels, only either all or none.

[SBP]

Many thanks for fixing this issue in PT2020.05

Cheers

Bruno