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  #1  
Old 08-21-2019, 04:31 PM
emmany emmany is offline
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Default Eleven Rack Firmware update problem !!!

Hi Guys ,

I recently purchased a Eleven rack with the firmware version 1.02 ,connected to a Mac running OS Mojave . I tried updating it to the version 1.0.3 .But every time I try updating with it gives the following error

"The firmware update failed.
Please turn your Eleven Rack off and on again and then retry this updater to make sure that valid firmware is installed."

Any kind of help would be greatly appreciated .

Cheers,
Emmany
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  #2  
Old 08-23-2019, 11:22 AM
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Benoni Benoni is offline
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Default Re: Eleven Rack Firmware update problem !!!

Did you try this

http://avid.force.com/pkb/articles/e...ssage/en422359
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Old 08-23-2019, 03:29 PM
emmany emmany is offline
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Default Re: Eleven Rack Firmware update problem !!!

Hi , Thanks mate for your reply . The link you sent was for the expansion pack 2.0 , but I have only the update to 1.0.3 . I still tried the method the link suggested , still getting the same error. I m running MacOS Mojave .Cheers , Emmany .
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Old 08-24-2019, 04:21 PM
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Benoni Benoni is offline
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Default Re: Eleven Rack Firmware update problem !!!

Have you tried using a different driver for the 11R and then do the update.

That is what use to work on Windows.
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