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  #21  
Old 12-29-2009, 05:32 AM
bfx bfx is offline
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Default Re: Hybrid Re-Install

Quote:
Try deleting any of these files that are on your system:

Macintosh HD/Library/Application Support/Digidesign/Plug-ins/
Hybrid.dpm
Hybrid (folder)

Macintosh HD/Library/Receipts/
Any version of Hybrid that is there

Then install Hybrid 1.5.2 from the Hybrid product section, then the 1.5.3 udpate:
www.digidesign.com/air/hybrid

I believe that should work.
Did exactly that. There were no receipts for Hybrid but I even deleted Hybrid's entries within InstallHistory.plist. Still does not work. Man, I'd like to use my synth...
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  #22  
Old 12-29-2009, 10:00 AM
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Rubicon Rubicon is offline
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Default Re: Hybrid Re-Install

Hi!

Thanks for your prompt response, DTS!

I deleted the Hybrid plug and folder. Then I looked everywhere for the Hybrid receipt. I could not find anything anywhere.

When I went to use to 1.5.2 installer, the same error came up.

Sorry, no go here...

I would also really like to use this plug...

Rubicon
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  #23  
Old 12-29-2009, 10:21 AM
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Default Re: Hybrid Re-Install

There has got to be something else the installer is looking at to verify installation. Please let us know how to restore it or please provide us with an updater that can install without this limitation.

This is an AIR synth, isn't it? So lets get some feedback from them, please.

Rubicon
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  #24  
Old 12-29-2009, 11:11 AM
bfx bfx is offline
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Default Re: Hybrid Re-Install

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There has got to be something else the installer is looking at to verify installation.
Absolutely. I did a couple of searches with Spotlight but it seems unable to search inside system folders like library. I found entries for Hybrid manually within the file ~/Library/Preferences/DAE Prefs/Installed plug-ins (no extension) although I had trashed the DAE Prefs folder and all plugins when reinstalling PT! Deleting (or renaming) that file once more does not yield any effect except that the file appears again with the same content when PT starts up the next time. Weird...
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  #25  
Old 12-29-2009, 11:23 AM
filosofem filosofem is offline
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Default Re: Hybrid Re-Install

Out of the AIR VI's is Hybrid the only Snow Leopard Updater you guys are having trouble with?

filosofem
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  #26  
Old 12-29-2009, 12:39 PM
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Default Re: Hybrid Re-Install

Quote:
Originally Posted by Rubicon View Post
Hi!

Thanks for your prompt response, DTS!

I deleted the Hybrid plug and folder. Then I looked everywhere for the Hybrid receipt. I could not find anything anywhere.

When I went to use to 1.5.2 installer, the same error came up.

Sorry, no go here...

I would also really like to use this plug...

Rubicon
You're looking at your reciepts after you log in to the Avid/Digistore, correct? The one we saw was from, I believe, 2007..
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  #27  
Old 12-29-2009, 12:54 PM
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Default Re: Hybrid Re-Install

Hi DTS!

I thought we were looking for Receipts in the Library folder of our hard drives. Sorry, were we talking about a "purchase receipt" or a receipt file in our Library Folder? Or are they related?

You are correct, I purchased Hybrid in 2007. Is this related to the issue?

I'm a little confused now, but I really do appreciate your help working through this.

I will check the store...

Rubicon
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  #28  
Old 12-29-2009, 01:08 PM
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Default Re: Hybrid Re-Install

Hi filosfem!

The Hybrid installer is the only one I'm trying to do a "clean install" for.

All other SL AIR installers create compatibility with SL, however the major AIR issues are still waiting for a fix. Such as:

1. Correct EXS/NKI import in Structure and correct RAM management of samples. Better performance.

2. Hybrid issues. (Presets)

3. Strike (Haven't used this since I got BFD2.)

Tweaking on any of these plugs for longer than an hour will eventually cause some kind of memory leak (Or thats what it "feels" like.) leading to some type of crash:

1. CPU error.
2. Quit to the finder.
3. Spinning Beach ball.

That is how my day is every day. As long as I restart it's "50 First Dates" all over again. hehe!

Rubicon
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  #29  
Old 12-29-2009, 01:15 PM
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Default Re: Hybrid Re-Install

Hmmmm!

Hybrid is not shown under my Products in the Avid store... Could this be a factor?

Hybrid does show up in my order history.
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  #30  
Old 12-29-2009, 01:22 PM
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Default Re: Hybrid Re-Install

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Hybrid is not shown under my Products in the Avid store... Could this be a factor?
No.
Quote:
Hybrid does show up in my order history.
That is correct. DigiTechSupt and I were talking about 2 different things. When I suggested deleting some Hybrid files, the one on your hard drive in the Library/Receipts folder was what I was talking about, not your order receipt.

I only mentioned that because I have seen sometimes in the past that a clean install of a plug-in didn't work properly because of a file in the receipts folder that was seen as newer than the installation receipt file. I haven't seen this lately from anyone, but thought it worth a shot to see if we could figure out why you were not able to install the Hybrid 1.5.3 update.
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