Cloud with 2020

[Dj-Ike]

My cloud storage show 600 Mb used, yet I have no projects. I've never used PTFirst, but I did collaborate unsuccessfully with a colleague of mine. We gave up after it didn't work, and scrapped everything(I think). I want to know how to get the cloud back down to 0%.

[Dj-Ike]

Any solutions at all? I've searched the internet, and it keeps telling me to delete my projects. When I sign in to PT2020, the dialog says 'No Projects'. It's a mystery to me. all I want to do is make sure that there is all of the space allotted to me, before I purchase the yearly upgrade. I want to purchase the studio upgrade to store my sessions/projects on, but I want to make sure that I won't lose anything. Right now, with 600 becoming a phantom, I'm a little leary.

[Darryl Ramm]

Why? It does not work. You proved that for yourself. Storage under 1GB is not costing you anything. DUC is full of stories of woe about foks with cloud storage issues.

[Dj-Ike]

Originally Posted by Darryl Ramm

Why? It does not work. You proved that for yourself. Storage under 1GB is not costing you anything. DUC is full of stories of woe about foks with cloud storage issues.

Wow, thanks Darryl, I believe that you've just saved me a whole lot of money

[jeffro]

Will check this out to see why it isn't releasing that space and report back via support case.

[Dj-Ike]

Originally Posted by jeffro

Will check this out to see why it isn't releasing that space and report back via support case.

Thanks so much Jeffro, That cleared it up. You have restored my faith in the system.
I'm once again ready to dip my toe into the cloud waters. I pray that I don't become another one of those upset DUC users that Daryl is referring to. My Pro Tools ride has been relatively smooth since I started using it in the late 90's. Yes, I've had my 'on/off' problems from time to time, but for the most part this has been my 'go to' daw. I do appreciate the support that I have received when I couldn't make some minor things work correctly.
Once again,
Thank You
p.s. now if you can help me figure out why my 'user' button on my S3 doesn't work, I'll be jumping for joy!!!!!

[Dj-Ike]

Oops, I forgot to ask:
Everywhere that I look, I keep seeing that 'cloud' is for collaboration. My question is, can I use it for just storing my personal sessions without the need for collaboration? If so, am I limited to the 3-project rule?