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  #1  
Old 12-04-2014, 05:07 AM
Terry Wetzel Terry Wetzel is offline
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Location: Douglasville, Georgia
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Default Am I entitled ?

I bought the protools 9 cross grade deal back when it first came available. I just found out that my PT's 9 install disk may be damaged! Please read my recent post explaining how this came about, (i.e.) missing dll file. Since the purchase transaction is registered am I entitled to a replacement PT's 9 jnstall disk?
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  #2  
Old 12-04-2014, 05:58 AM
ChuckS ChuckS is offline
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Default Re: Am I entitled ?

You can download the installer from your Avid account.
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PT 2024.3 DP 11.31 VEP 7.x with various VIs
NI Komplete Audio 6 on HP Envy 8G i7 Quad Laptop Win11
MOTU 828es ADA8200 MTP-AV on HP Z2 G4 Xeon Workstation Win11
MOTU M4 on MacBook Air M2 2023 Sonoma.4.1
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Old 12-06-2014, 09:41 AM
Terry Wetzel Terry Wetzel is offline
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Default Re: Am I entitled ?

Thanks chuck. I did that and got 9 back and then downloaded and installed 9.0.6
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