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Old 07-11-2018, 09:58 AM
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Cryos Cryos is offline
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Default Assignments in EuControl not working

is anyone having the same experience as I am. Im trying to make fader assignments in the EuControl app and it's not allowing me to do this while the PTiControl app is active. if i close the PT Control app I can make the assignments. once I launch the PT Control app on the ipad I can't make the assignments.

I'm also seeing that the Pan Windows dont show up on channels.

I'm using the current versions 18.3.0 of the app and 18.3.0.219 of EuControl on the mac. Protools ultimate 2018.4.0
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Old 07-11-2018, 10:51 AM
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Default Re: Assignments in EuControl not working

could someone PM me. I need to get hold of the 3.7.0 ipad app. Itunes will not allow me access to an older version of the app and I never once sync'd my ipad to my computer so I dont have an older version of the app on my computer.

Major pain folks. I called apple and they said I have to contact AVID to get an older version of the app. Boggles my mind how complicated this can be
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Old 07-11-2018, 02:23 PM
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Default Re: Assignments in EuControl not working

I don't think you can install an older version if it isn't on iTunes or Apple Store as the actual file is nowhere to be found on the computer.

We have that version on one iPad 4 if someone knows if we can extract the file.

Let me know so we can get Cryos going again. I will ask Avid tech aswell.
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Old 07-11-2018, 03:56 PM
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Default Assignments in EuControl not working

Quote:
Originally Posted by Southsidemusic View Post
We have that version on one iPad 4 if someone knows if we can extract the file.

When you sync the iPad with iTunes, you have the option to copy apps from the iPad to a local iTunes apps folder. In this way you can access and backup previous app versions.

Also, when you update apps via iTunes sync, it moves the older version to the trash where it can be retrieved.

To install on an iPad, simply place the app in the iTunes apps folder and copy it to the iPad when syncing.



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Old 07-11-2018, 05:30 PM
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Default Re: Assignments in EuControl not working

Quote:
Originally Posted by Cryos View Post
I'm using the current versions 18.3.0 of the app and 18.3.0.219 of EuControl on the mac. Protools ultimate 2018.4.0
How about start using the current versions (which you aren't for EuControl):
EuControl (on the Mac) is at 18.3.0.244
Pro Tools|Control (on the iPad) is at v18.3.0.208

make sure both of these are up to date. I have not experienced your reported issues on multiple (4) systems. So I'd try problem solving vs back tracking.
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Old 07-12-2018, 04:14 AM
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Default Re: Assignments in EuControl not working

1st off thanks to all.

2nd i wasn't aware there were more current versions available . There was no release info anywhere. As far as I'm aware I'm 100% current and I should if mentioned I'm using all this on Apple NOT PC.

I called avid yesterday they pointed out that I wasn't on iOS 10 or 11. So I updated .. did a full uninstall of the EuControl software on my mac and iPad and reinstalled fresh copies on both.

Still acting odd!! Sometime that section on iPad app where you see the INSERTS - EQ-PAN-GROUPS literally Dissapers.



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Last edited by Cryos; 07-12-2018 at 04:41 AM.
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Old 07-14-2018, 03:15 PM
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Default Re: Assignments in EuControl not working

Ok.. updated to the very last version of Eucontrol. Re-installed pro tools control app updated iOS and it's all good again. Thank goodness .

Thanks to all for chiming in !

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