HELP !! PT license GONE from iLok dongle and account...

[FunkzzaJ]

Originally Posted by jeam25

File Menu

Now restarted. Dongle now ejectable. PT will not start. Same as described above.

No cloud session open. Opened one (first time ever, tried staerting PT to no avail) Closed the cloud session - so no open cloud session now.

[jeam25]

Ok asking for help !

[FunkzzaJ]

"app man" confusion. What exactly do you mean. Pls be explicit?

Avid application manager
Avid Link
iLok file menu
Windows application manager

?

[Southsidemusic]

Originally Posted by FunkzzaJ

"app man" confusion. What exactly do you mean. Pls be explicit?

Avid application manager
Avid Link
iLok file menu
Windows application manager

?

He meant Ilok License Manager. Forget appman as it is not the issue here.

If you have this problem later today and Avid hasn’t contacted you just call my cell as I am in stockholm so maybe we can figure this out. You can call anytime as we are tracking vocals and grand pianos.

0733-337770
Christopher

[jeam25]

Yes too much info here and sorry for my segways . Ilok application manager i mean. We are talking about ilok so i just was referring to that in context .

[FunkzzaJ]

Originally Posted by Southsidemusic

He meant Ilok License Manager. Forget appman as it is not the issue here.

If you have this problem later today and Avid hasn’t contacted you just call my cell as I am in stockholm so maybe we can figure this out. You can call anytime as we are tracking vocals and grand pianos.

0733-337770
Christopher

TACK för den livlinan !!

[Southsidemusic]

Originally Posted by FunkzzaJ

TACK för den livlinan !!

Självklart

Är här för att hjälpa så ring om du vill så testar vi några saker när du väntat så länge du tycker är rimligt

[TOM@METRO]

When I have had this issue, (and I have) I turned off TLC and started Pro Tools. Then I closed Pro Tools and re-initiated TLC. This has solved the issue here.

[FunkzzaJ]

Originally Posted by TOM@METRO

When I have had this issue, (and I have) I turned off TLC and started Pro Tools. Then I closed Pro Tools and re-initiated TLC. This has solved the issue here.

half-way for me. With TLC turned off, then PT starts.Closing PT and Turning on TLC again, same-same again PT will not start due to above-mentioned TLC procedure.

Does your saying "re-insitiate TLC" mean anything more complicated than just turning it ON again. ?

[TOM@METRO]

Originally Posted by FunkzzaJ

half-way for me. With TLC turned off, then PT starts.Closing PT and Turning on TLC again, same-same again PT will not start due to above-mentioned TLC procedure.

Does your saying "re-insitiate TLC" mean anything more complicated than just turning it ON again. ?

No. I did only what I described. FWIW, I'm on Win 10 with HDX, and the last time it happened here, it was on an older version of ILM. Try restarting the computer a couple of times.