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  #11  
Old 08-11-2019, 07:24 PM
unkJE unkJE is offline
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Default Re: 2019.6 vanilla/ HEAT not always working

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Originally Posted by kedavis View Post
I'm using a trial version of HEAT with PT 2019.6 Vanilla ...
Thanks for posting!

I’m using 2 iLoks (one with HEAT, the other with Pro Tools 2019.6) and had to deactivate then reactivate HEAT in iLok License Manager, then synchronize the HEAT iLok.

I’m trying to determine whether these steps are necessary if you have both HEAT and Pro Tools 2019.6 on the same iLok.

So - 2 questions (thanks in advance!):

(1) Do you have both HEAT and Pro Tools 2019.6 on the same iLok?
(2) Did you have to deactivate then reactivate HEAT in iLok License Manager, then synchronize the HEAT iLok – or did HEAT just work in Pro Tools 2019.6, without the steps I mentioned above?
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Pro Tools 2019.6/10.3.10 and 12.5.1 HD - Studio One 4 Pro - Win7 64 Ultimate (SP1) – Lenovo W520 ThinkPads & 433830U Docks – Mbox 3 Pro - Axiom Pro 49 - AIR Mini 32
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  #12  
Old 08-12-2019, 02:23 AM
kedavis kedavis is offline
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Default Re: 2019.6 vanilla/ HEAT not always working

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Originally Posted by unkJE View Post
So - 2 questions (thanks in advance!):

(1) Do you have both HEAT and Pro Tools 2019.6 on the same iLok?
(2) Did you have to deactivate then reactivate HEAT in iLok License Manager, then synchronize the HEAT iLok – or did HEAT just work in Pro Tools 2019.6, without the steps I mentioned above?

You're welcome

1. Yes.
2. Heat just worked after I installed and activated it. I only have 1 ilok and never had any other installations or licenses of it.

Hope that helps. Let me know if you have any other questions.
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  #13  
Old 08-12-2019, 03:23 AM
unkJE unkJE is offline
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Default Re: 2019.6 vanilla/ HEAT not always working

Quote:
Originally Posted by unkJE View Post

(1) Do you have both HEAT and Pro Tools 2019.6 on the same iLok?
(2) Did you have to deactivate then reactivate HEAT in iLok License Manager, then synchronize the HEAT iLok – or did HEAT just work in Pro Tools 2019.6, without the steps I mentioned above?
Quote:
Originally Posted by kedavis View Post
You're welcome

1. Yes.
2. Heat just worked after I installed and activated it. I only have 1 ilok and never had any other installations or licenses of it.

Hope that helps. Let me know if you have any other questions.
Thanks heaps for your reply!

Great to know that Pro Tools 2019.6 users can download the HEAT Trial to their 2019.6 iLok - without having to deactivate then reactivate HEAT in iLok License Manager, then synchronize the HEAT iLok! You've shown that the only reason I had to do this is because I'm using 2 separate iLoks.

Your news should encourage others to start using HEAT straight away.

Goodonya!
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Pro Tools 2019.6/10.3.10 and 12.5.1 HD - Studio One 4 Pro - Win7 64 Ultimate (SP1) – Lenovo W520 ThinkPads & 433830U Docks – Mbox 3 Pro - Axiom Pro 49 - AIR Mini 32
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  #14  
Old 08-13-2019, 06:09 AM
hitsville hitsville is offline
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Default Re: 2019.6 vanilla/ HEAT not always working

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Originally Posted by unkJE View Post

I can’t guarantee this will fix your issue, but, I’m interested to know the result. Good luck!
It looks like it fixed it! I think that my Heat license was actually in the cloud because when I tried to deactivate it I got a message saying that I need to turn off the cloud in order to do so, or something like that. I pressed ok, then reactivated the license and moved it to my ilok and I didn't get the issue since. Thanks!
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  #15  
Old 08-13-2019, 06:42 AM
unkJE unkJE is offline
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Join Date: Dec 2011
Location: Adelaide, Australia
Posts: 1,667
Default Re: 2019.6 vanilla/ HEAT not always working

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Originally Posted by hitsville View Post
It looks like it fixed it! I think that my Heat license was actually in the cloud because when I tried to deactivate it I got a message saying that I need to turn off the cloud in order to do so, or something like that. I pressed ok, then reactivated the license and moved it to my ilok and I didn't get the issue since. Thanks!
Appreciate your good news - thanks for posting - have fun with your music!
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Pro Tools 2019.6/10.3.10 and 12.5.1 HD - Studio One 4 Pro - Win7 64 Ultimate (SP1) – Lenovo W520 ThinkPads & 433830U Docks – Mbox 3 Pro - Axiom Pro 49 - AIR Mini 32
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