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Old 05-12-2018, 03:33 PM
Xcurve Xcurve is offline
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Default Can I get 12.8.3 by renewing the support plan?

Hi All,
I have a perpetual license and my support plan expired last year. The last version I was able to download was 12.7.1. If I renew the support plan now, will I be able to download 12.8.3 or will I just get 2018? Thank you.
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Old 05-13-2018, 05:47 AM
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Southsidemusic Southsidemusic is online now
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Default Re: Can I get 12.8.3 by renewing the support plan?

You get the last two versions, i.e. 2018.3 and 2018.4 but you can request the installers for older versions via the support portal in your avid account. Otherwise many of us have all the installers starting at HD8 and onwards saved on hard drives so someone should be able to hook you up if any issues arise
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Old 05-16-2018, 11:17 AM
Xcurve Xcurve is offline
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Default Re: Can I get 12.8.3 by renewing the support plan?

Quote:
Originally Posted by Southsidemusic View Post
You get the last two versions, i.e. 2018.3 and 2018.4 but you can request the installers for older versions via the support portal in your avid account. Otherwise many of us have all the installers starting at HD8 and onwards saved on hard drives so someone should be able to hook you up if any issues arise
I called Avid today and they sent me a support plan link. They said my account will have a 12.8.3 download option once I renew. It's $999. Is that correct? I own the PT Ultimate Perpetual Bundle. I thought it would be $499. Thanks!
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Old 05-17-2018, 12:24 PM
Xcurve Xcurve is offline
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Default Re: Can I get 12.8.3 by renewing the support plan?

I understand now. It's $999 because I let my renew plan expire.
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